Support Board
Date/Time: Fri, 31 Oct 2025 18:31:33 +0000
send for analysis
View Count: 641
| [2018-11-28 15:01:55] | 
| User19537 - Posts: 9 | 
| I sent a message log for analysis.  I can log in and receive historical data, but it has trouble continuing. | 
| [2018-11-28 17:39:53] | 
|  | 
| We see you are connecting to TD Ameritrade. You need to set a Streamer Address Override as explained in the setup instructions here: https://www.sierrachart.com/index.php?page=doc/AmeriTrade.php#SetupInstructions Also update to the current version following the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-28 17:41:23  | 
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