Support Board
Date/Time: Fri, 31 Oct 2025 12:03:56 +0000
It is waiting to be connected.
View Count: 695
| [2018-11-24 22:52:01] |
| User685291 - Posts: 9 |
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When I log in and try to open the charts. It is taking ever to open the charts. Sometimes 15 minutes to 1/2 an hour. It is waiting to be connected.When this happens I try to close it, It says Sierra Chart is not responding
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| [2018-11-26 18:04:54] |
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Start with a new Chartbook. And refer to: https://www.sierrachart.com/index.php?l=doc/helpdetails30.html#WhatToDoIfSCIsFrozenForExtendedTimeDueToHighCPUUsageCausedOpenedChartbook And also refer to the other items on that page as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-26 18:05:06
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