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Direct MessagesDate/Time: Sun, 12 May 2024 16:28:38 +0000
Data Issues
View Count: 612
| [2018-11-20 02:13:51] |
| User508473 - Posts: 2 |
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I am having issues with obtaining accurate data. I am in a chat room with several other Sierra users with Sierra Data Feed. My levels can be off 4 to 5 ticks. For example, on 3600 tick chart my 9:34 am EST candle was the swing low. My candle opened at 2727.25. The other Sierra users had that candle open at 2727.75. I use the candle bodies not the high/low to determine my swing levels. Another example is my 9:42 am EST candle which was the swing high. My candle closed at 2733.50. The others close was at 33.25. Had an incident last week where my level was off 4 ticks. I previously used Transact's feed which consistently does not provide accurate levels. My concern is that I am still getting Transact data. Appreciate investigating and getting back to me with resolution plan. |
| [2018-11-20 10:35:41] |
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Follow through the instructions here: Number Of Trades, Volume or Range Bar Charts Do Not Match Setting or Are Not Accurate or Are Inconsistent: General Information and Related Settings The most important setting is to enable New Bar at Session Start as explained. You are using the Sierra Chart Exchange Data Feed when you see a [M] indicator after the symbol at the top of the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-11-20 16:13:21] |
| User508473 - Posts: 2 |
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Issue resolved. I am trading tick chart. Under Data/Trade Service Settings, the Intraday Data Storage Time Unit was set to 1 Second. I changed to 1 Tick. Thank you! |
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