Login Page - Create Account

Support Board


Date/Time: Sun, 12 May 2024 07:36:41 +0000



data not live on demo

View Count: 615

[2018-11-19 18:34:27]
TASman - Posts: 3
I have charts up with a green bar indicating connection, but the feed is not updating the charts.

lmk what I need to do.

I have SC data-all services selected for data.

thank you
[2018-11-19 19:55:40]
Sierra Chart Engineering - Posts: 104368
What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.

If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above *completely* before you ask further questions about real-time futures data. And *think about that information* before you ask questions about real-time futures data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-11-27 02:42:38]
TASman - Posts: 3
I have followed the instructions and activated/updated my service account and live data but I am not seeing live data print on the charts. I understand that these types of questions can be a pain, but I would appreciate your help to get this resolved.

Thank you.
[2018-11-27 02:51:17]
Sierra Chart Engineering - Posts: 104368
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to:

Sierra Chart Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account