Support Board
Date/Time: Fri, 31 Oct 2025 00:13:47 +0000
IB intraday volume wont show without manual download
View Count: 772
| [2018-11-09 18:25:03] | 
| User902167 - Posts: 31 | 
| I am having issues with getting intraday volume on stocks from IB brokers, it don't update unless i right click on chart " delete and download data " and then it only updates up to 15 minutes from current time.  The daily charts seem to show correct volume. | 
| [2018-11-09 18:29:45] | 
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| Refer to: Interactive Brokers Trading Service: Historical and Real-time Stock/Equities Data Volume Differences Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing | 
| [2018-11-09 18:59:59] | 
| User902167 - Posts: 31 | 
| so if i understand this when i do manual download and update on chart actually i was getting the data from Sierra historical right ?  And that is why i see a delay in the update which makes data 15 or so minutes behind ? I did try what the instructions link said to do for turning off Sierra support for data feeds and changing multiplier to 100 and then i updated and i got no volume showing. So I just put it back to where it was by default. | 
| [2018-11-09 22:05:16] | 
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| Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image so if i understand this when i do manual download and update on chart actually i was getting the data from Sierra historical right ? And that is why i see a delay in the update which makes data 15 or so minutes behind ?Yes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-11-09 22:12:34  | 
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