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I activated the real time data

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[2018-11-07 15:38:09] #1 [Go To First Post]
User145885 - Posts: 15
Thank you for your help.I am now receiving data but a)limited history data b) the following message log do not stop Software version: 1820 64-bit \| 2018-11-07 09:21:59 Usage end date: 2018-12-02 \| 2018-11-07 09:21:59 Enabled for: Advanced Features. \| 2018-11-07 09:21:59 Enabled for: Advanced Features 2. \| 2018-11-07 09:21:59 Enabled for: Sierra Chart Historical Data Service. \| 2018-11-07 09:21:59 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2018-11-07 09:21:59 Enabled for: INDEXES_DATA_BARCHART \| 2018-11-07 09:21:59 Enabled for: CME (Trading Account Required) \| 2018-11-07 09:21:59 Enabled for: CBOT (Trading Account Required) \| 2018-11-07 09:21:59 Enabled for: COMEX (Trading Account Required) \| 2018-11-07 09:21:59 Enabled for: NYMEX (Trading Account Required) \| 2018-11-07 09:21:59 Received 1 data feed usernames. \| 2018-11-07 09:21:59 Allow Support for Sierra Chart Data Feeds is enabled. \| 2018-11-07 09:21:59 Current selected Data/Trading service: TD Ameritrade \| 2018-11-07 09:21:59 Chart Update Interval: 500 \| 2018-11-07 09:21:59 Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2018-11-07 09:21:59 2018-11-07 09:21:59 Local computer time \| 2018-11-07 09:21:59 2018-11-07 14:21:59 Local computer time in UTC \| 2018-11-07 09:21:59 2018-11-07 09:21:59 Local computer time in SC Time Zone \| 2018-11-07 09:21:59 2018-11-07 14:16:43 Server time in UTC \| 2018-11-07 09:21:59 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2018-11-07 09:21:59 Program path: C:\SierraChart\ \| 2018-11-07 09:21:59 Data Files path: C:\SierraChart\Data\ \| 2018-11-07 09:21:59 OS Version Number: 6.1 \| 2018-11-07 09:21:59 Locale Setting: C \| 2018-11-07 09:21:59 TD Ameritrade \| Connecting. \| 2018-11-07 09:22:14 TD Ameritrade \| Logging in. (Step 1 of 3) \| 2018-11-07 09:22:14 HTTPS apis.tdameritrade.com:443 (1) \| Creating socket. Using TLS 1.2. \| 2018-11-07 09:22:14 HTTPS apis.tdameritrade.com:443 (1) \| Connecting to IP: 198.200.171.201. \| 2018-11-07 09:22:14 TD Ameritrade \| Authorized for streamer data. Account: 86*** \| 2018-11-07 09:22:14 TD Ameritrade \| Getting streamer information. (Step 2 of 3) \| 2018-11-07 09:22:14 TD Ameritrade \| Requesting message key for account activity streamer (Step 3 of 3) \| 2018-11-07 09:22:14 TD Ameritrade \| Requesting account balance data. Connection will be complete once received. \| 2018-11-07 09:22:14 TD Ameritrade \| Connected to data and trading server. \| 2018-11-07 09:22:14 Mapping YMZ18 to YMZ18. Service code: cbot \| 2018-11-07 09:22:14 SC Data - All Services \| Starting real-time market data updates for: YMZ18. ID: 1 \| 2018-11-07 09:22:14 SC Data - All Services \| Using username 0 \| 2018-11-07 09:22:14 SC Data - All Services \| Connecting to the server ds1.sierracharts.com. Port 443 \| 2018-11-07 09:22:14 SC Data - All Services \| Requesting security definition data for: YMZ18. ID: 1 \| 2018-11-07 09:22:14 Intraday data recording state for symbol YMZ18 is set to download 'Pending'. \| 2018-11-07 09:22:14 DTC Client socket (2) \| Creating socket. \| 2018-11-07 09:22:14 DTC Client socket (2) \| Connecting to IP: 8.18.161.135. \| 2018-11-07 09:22:14 Delaying start of download for YMZ18 \| 2018-11-07 09:22:14 SC Data - All Services \| Connected to server. \| 2018-11-07 09:22:14 SC Data - All Services \| Starting socket receive thread. \| 2018-11-07 09:22:14 SC Data - All Services \| Sending encoding request to server: Binary VLS \| 2018-11-07 09:22:14 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2018-11-07 09:22:14 SC Data - All Services \| Sending logon request message. \| 2018-11-07 09:22:14 SC Data - All Services \| Received logon response. \| 2018-11-07 09:22:14 SC Data - All Services \| Server Name: SC Realtime Server. \| 2018-11-07 09:22:14 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2018-11-07 09:22:14 SC Data - All Services \| Successfully connected. \| 2018-11-07 09:22:14 SC Data - All Services \| Trading is not supported. \| 2018-11-07 09:22:14 SC Data - All Services \| Restarting real-time data updates for symbol: YMZ18 -> YMZ18 \| 2018-11-07 09:22:14 SC Data - All Services \| Received security definition for symbol YMZ18 \| 2018-11-07 09:22:14 TD Ameritrade \| Streamer request #75 initiated. \| 2018-11-07 09:22:15 HTTPS ameritrade02.streamer.com:443 (3) \| Creating socket. Using TLS 1.0. \| 2018-11-07 09:22:15 HTTPS ameritrade02.streamer.com:443 (3) \| Connecting to IP: 198.200.171.138. \| 2018-11-07 09:22:15 HTTPS ameritrade02.streamer.com:443 (3) \| Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure \| 2018-11-07 09:22:15 HTTPS ameritrade02.streamer.com:443 (3) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2018-11-07 09:22:15 * HTTPS ameritrade02.streamer.com:443 (3) \| Signaling to core to close socket \| 2018-11-07 09:22:15 TD Ameritrade \| Lost the connection with the streamer. Request ID: 75. Will re-request data. \| 2018-11-07 09:22:15 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. \| 2018-11-07 09:22:15 HTTPS ameritrade02.streamer.com:443 (3) \| Received socket Close event. \| 2018-11-07 09:22:15 HTTPS ameritrade02.streamer.com:443 (3) \| Shutdown started. Waiting for graceful close. \| 2018-11-07 09:22:15 TD Ameritrade \| Starting real-time market data updates for: DATE TIME. ID: 2 \| 2018-11-07 09:22:16 TD Ameritrade \| Requesting security definition data for: DATE TIME. ID: 2 \| 2018-11-07 09:22:16 TD Ameritrade \| Streamer request #76 initiated. \| 2018-11-07 09:22:18 HTTPS ameritrade02.streamer.com:443 (4) \| Creating socket. Using TLS 1.0. \| 2018-11-07 09:22:18 HTTPS ameritrade02.streamer.com:443 (4) \| Connecting to IP: 198.200.171.138. \| 2018-11-07 09:22:18 HTTPS ameritrade02.streamer.com:443 (4) \| Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure \| 2018-11-07 09:22:18 HTTPS ameritrade02.streamer.com:443 (4) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2018-11-07 09:22:18 * HTTPS ameritrade02.streamer.com:443 (4) \| Signaling to core to close socket \| 2018-11-07 09:22:18 HTTPS ameritrade02.streamer.com:443 (4) \| Received socket Close event. \| 2018-11-07 09:22:18 TD Ameritrade \| Lost the connection with the streamer. Request ID: 76. Will re-request data. \| 2018-11-07 09:22:18 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. \| 2018-11-07 09:22:18 HTTPS ameritrade02.streamer.com:443 (4) \| Shutdown started. Waiting for graceful close. \| 2018-11-07 09:22:18 HD Request # 4 \| Downloading Intraday chart data for YMZ18 to the file YMZ18.scid. Service: cbot \| 2018-11-07 09:22:20 HD Request # 4 \| Download start date-time: 2018-11-07 09:19:35.000 \| 2018-11-07 09:22:20 HD Request # 4 \| Using server: ds7.sierracharts.com port 10149 \| 2018-11-07 09:22:20 Socket (5) \| Creating socket. \| 2018-11-07 09:22:20 Socket (5) \| Connecting to IP: 8.18.161.133. \| 2018-11-07 09:22:20 HD Request # 4 \| Setting DTC encoding to Binary VLS \| 2018-11-07 09:22:20 HD Request # 4 \| Sending historical data logon request message. \| 2018-11-07 09:22:20 TD Ameritrade \| Streamer request #77 initiated. \| 2018-11-07 09:22:20 HTTPS ameritrade02.streamer.com:443 (6) \| Creating socket. Using TLS 1.0. \| 2018-11-07 09:22:20 HTTPS ameritrade02.streamer.com:443 (6) \| Connecting to IP: 198.200.171.138. \| 2018-11-07 09:22:20 HD Request # 4 \| Requesting Intraday data. Start date-time: 2018-11-07 09:19:35. Record interval: 0. Symbol: YMZ18 \| 2018-11-07 09:22:20 HTTPS ameritrade02.streamer.com:443 (6) \| Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure \| 2018-11-07 09:22:20 HTTPS ameritrade02.streamer.com:443 (6) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2018-11-07 09:22:20 * HTTPS ameritrade02.streamer.com:443 (6) \| Received socket Close event. \| 2018-11-07 09:22:20 HD Request # 4 \| Decompressing data. \| 2018-11-07 09:22:20 HD Request # 4 \| Receiving Intraday data for YMZ18 starting at 2018-11-07 09:19:35 \| 2018-11-07 09:22:20 HD Request # 4 \| Timestamp of first Intraday data file record written: 2018-11-07 09:19:40 \| 2018-11-07 09:22:20 Socket (5) \| Signaling to core to close socket \| 2018-11-07 09:22:20 Socket (5) \| Shutdown started. Waiting for graceful close. \| 2018-11-07 09:22:20 HTTPS ameritrade02.streamer.com:443 (6) \| Signaling to core to close socket \| 2018-11-07 09:22:20 TD Ameritrade \| Lost the connection with the streamer. Request ID: 77. Will re-request data. \| 2018-11-07 09:22:20 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. \| 2018-11-07 09:22:20 HTTPS ameritrade02.streamer.com:443 (6) \| Shutdown started. Waiting for graceful close. \| 2018-11-07 09:22:20 Historical data download thread signaled to stop. \| 2018-11-07 09:22:20 HD Request # 4 \| Received 223 records from 2018-11-07 09:19:35 to 2018-11-07 09:22:18 (2.7 minutes) and wrote 222 records for YMZ18 \| 2018-11-07 09:22:20 Added 7 Time and Sales records to Intraday data file for YMZ18 after download. \| 2018-11-07 09:22:20 HD Request # 4 \| Completion time: 1s \| 2018-11-07 09:22:20 HD Request # 4 \| Intraday data download complete for YMZ18. Unique request ID: 3 \| 2018-11-07 09:22:20 Removed historical data download ID 3 \| 2018-11-07 09:22:20 Real-time Intraday chart data file updates started for YMZ18 \| 2018-11-07 09:22:20 Intraday chart data file opened for YMZ18 \| 2018-11-07 09:22:20 Socket (5) \| Socket gracefully closed by remote side. \| 2018-11-07 09:22:20 Socket (5) \| Closed. \| 2018-11-07 09:22:20 TD Ameritrade \| Streamer request #78 initiated. \| 2018-11-07 09:22:22 HTTPS ameritrade02.streamer.com:443 (5) \| Creating socket. Using TLS 1.0. \| 2018-11-07 09:22:22 HTTPS ameritrade02.streamer.com:443 (5) \| Connecting to IP: 198.200.171.138. \| 2018-11-07 09:22:22 HTTPS ameritrade02.streamer.com:443 (5) \| Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure \| 2018-11-07 09:22:22 HTTPS ameritrade02.streamer.com:443 (5) \| Signaling to core to close socket \| 2018-11-07 09:22:22 TD Ameritrade \| Lost the connection with the streamer. Request ID: 78. Will re-request data. \| 2018-11-07 09:22:22 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. \| 2018-11-07 09:22:22 HTTPS ameritrade02.streamer.com:443 (5) \| Shutdown started. Waiting for graceful close. \| 2018-11-07 09:22:22 HTTPS ameritrade02.streamer.com:443 (5) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2018-11-07 09:22:22 * HTTPS ameritrade02.streamer.com:443 (5) \| Received socket Close event. \| 2018-11-07 09:22:22 HTTPS ameritrade02.streamer.com:443 (5) \| Still waiting for graceful close or receive error. \| 2018-11-07 09:22:22 Opened cached Intraday file: C:\SierraChart\Data\YMZ18.scid \| 2018-11-07 09:22:23 TD Ameritrade \| Streamer request #79 initiated. \| 2018-11-07 09:22:24 HTTPS ameritrade02.streamer.com:443 (7) \| Creating socket. Using TLS 1.0. \| 2018-11-07 09:22:24 HTTPS ameritrade02.streamer.com:443 (7) \| Connecting to IP: 198.200.171.138. \| 2018-11-07 09:22:24 HTTPS ameritrade02.streamer.com:443 (7) \| Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure \| 2018-11-07 09:22:24 HTTPS ameritrade02.streamer.com:443 (7) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2018-11-07 09:22:24 * HTTPS ameritrade02.streamer.com:443 (7) \| Signaling to core to close socket \| 2018-11-07 09:22:24 TD Ameritrade \| Lost the connection with the streamer. Request ID: 79. Will re-request data. \| 2018-11-07 09:22:24 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. \| 2018-11-07 09:22:24 HTTPS ameritrade02.streamer.com:443 (7) \| Received socket Close event. \| 2018-11-07 09:22:24 HTTPS ameritrade02.streamer.com:443 (7) \| Shutdown started. Waiting for graceful close. \| 2018-11-07 09:22:24 TD Ameritrade \| Streamer request #80 initiated. \| 2018-11-07 09:22:26 HTTPS ameritrade02.streamer.com:443 (8) \| Creating socket. Using TLS 1.0. \| 2018-11-07 09:22:26 HTTPS ameritrade02.streamer.com:443 (8) \| Connecting to IP: 198.200.171.138. \| 2018-11-07 09:22:26 HTTPS ameritrade02.streamer.com:443 (8) \| Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure \| 2018-11-07 09:22:27 HTTPS ameritrade02.streamer.com:443 (8) \| Signaling to core to close socket \| 2018-11-07 09:22:27 TD Ameritrade \| Lost the connection with the streamer. Request ID: 80. Will re-request data. \| 2018-11-07 09:22:27 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. \| 2018-11-07 09:22:27 HTTPS ameritrade02.streamer.com:443 (8) \| Shutdown started. Waiting for graceful close. \| 2018-11-07 09:22:27 HTTPS ameritrade02.streamer.com:443 (8) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2018-11-07 09:22:27 * HTTPS ameritrade02.streamer.com:443 (8) \| Received socket Close event. \| 2018-11-07 09:22:27 HTTPS ameritrade02.streamer.com:443 (8) \| Still waiting for graceful close or receive error. \| 2018-11-07 09:22:27 TD Ameritrade \| Streamer request #81 initiated. \| 2018-11-07 09:22:29 HTTPS ameritrade02.streamer.com:443 (9) \| Creating socket. Using TLS 1.0. \| 2018-11-07 09:22:29 HTTPS ameritrade02.streamer.com:443 (9) \| Connecting to IP: 198.200.171.138. \| 2018-11-07 09:22:29 HTTPS ameritrade02.streamer.com:443 (9) \| Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure \| 2018-11-07 09:22:29 HTTPS ameritrade02.streamer.com:443 (9) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2018-11-07 09:22:29 * HTTPS ameritrade02.streamer.com:443 (9) \| Received socket Close event. \| 2018-11-07 09:22:29 HTTPS ameritrade02.streamer.com:443 (9) \| Signaling to core to close socket \| 2018-11-07 09:22:29 HTTPS ameritrade02.streamer.com:443 (9) \| Shutdown started. Waiting for graceful close. \| 2018-11-07 09:22:29 TD Ameritrade \| Lost the connection with the streamer. Request ID: 81. Will re-request data. \| 2018-11-07 09:22:29 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. \| 2018-11-07 09:22:29 TD Ameritrade \| Streamer request #82 initiated. \| 2018-11-07 09:22:31 HTTPS ameritrade02.streamer.com:443 (10) \| Creating socket. Using TLS 1.0. \| 2018-11-07 09:22:31 HTTPS ameritrade02.streamer.com:443 (10) \| Connecting to IP: 198.200.171.138. \| 2018-11-07 09:22:31 HTTPS ameritrade02.streamer.com:443 (10) \| Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure \| 2018-11-07 09:22:31 HTTPS ameritrade02.streamer.com:443 (10) \| Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2018-11-07 09:22:31 * HTTPS ameritrade02.streamer.com:443 (10) \| Received socket Close event. \| 2018-11-07 09:22:31 HTTPS ameritrade02.streamer.com:443 (10) \| Signaling to core to close socket \| 2018-11-07 09:22:31 HTTPS ameritrade02.streamer.com:443 (10) \| Shutdown started. Waiting for graceful close. \| 2018-11-07 09:22:31 TD Ameritrade \| Lost the connection with the streamer. Request ID: 82. Will re-request data. \| 2018-11-07 09:22:31 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. \| 2018-11-07 09:22:31 File >> Disconnect selected. \| 2018-11-07 09:22:32 HTTPS apis.tdameritrade.com:443 (1) \| Signaling to core to close socket \| 2018-11-07 09:22:32 HTTPS apis.tdameritrade.com:443 (1) \| Shutdown started. Waiting for graceful close. \| 2018-11-07 09:22:32 DTC Client socket (2) \| 364 bytes remaining in receive buffer when socket closed. \| 2018-11-07 09:22:32 DTC Client socket (2) \| Signaling to core to close socket \| 2018-11-07 09:22:32 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2018-11-07 09:22:32 SC Data - All Services \| Disconnected from the server. \| 2018-11-07 09:22:32 TD Ameritrade \| Disconnected. \| 2018-11-07 09:22:32 Disconnected from TD Ameritrade. \| 2018-11-07 09:22:32 HTTPS apis.tdameritrade.com:443 (1) \| Socket gracefully closed by remote side. \| 2018-11-07 09:22:32 HTTPS apis.tdameritrade.com:443 (1) \| Closed. \| 2018-11-07 09:22:32 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2018-11-07 09:22:32 DTC Client socket (2) \| Closed. \| 2018-11-07 09:22:32

[2018-11-07 18:07:40] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Make sure you follow step number 6 here when using TD Ameritrade: https://www.sierrachart.com/index.php?page=doc/AmeriTrade.php#SetupInstructions We recommend that you set Global Settings >> Data/Trade Service Settings >> Service to SC Data-All Services And follow the instructions here to connect once a month to your trading account: Sierra Chart Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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