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Date/Time: Thu, 25 Apr 2024 12:08:14 +0000



Sierra Chart Data Delayed

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[2018-11-05 12:54:08]
User747654 - Posts: 39
Please help. I loaded my setup this morning only to see all of my chart are 10 minutes behind and or data freezes. I am subscribed to the Sierra Chart Data. If you could please help it would be greatly appreciated.

Thanks
[2018-11-05 16:59:42]
Sierra Chart - Max - Posts: 5596
You have the "CME with Market Depth for nonprofessional Trading accounts" exchange active.


Refer to the "Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges" section here:
Sierra Chart Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

Also to the "Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees" section here:
Sierra Chart Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
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