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Date/Time: Sat, 04 May 2024 15:15:02 +0000



Missing everything in Chartbook after update

View Count: 530

[2018-11-01 00:13:58]
JayShea - Posts: 92
Hello
Hope you're all well.

I use Gain.

I saw I should update to 1826. I now have 1833.

The chartbook that should open had 4-charts and 4-spreadsheets. The chartbook was saved before updating to 1833. Now there's one spreadsheet and nothing more. Of course the spreadsheet isn't updating.

Is there a simple solution?

Thanks
[2018-11-01 00:33:49]
Sierra Chart Engineering - Posts: 104368
We want you to update to pre-release 1834. Update with Help >> Download Prerelease:
Software Download: Fast Update

If you are still having an issue after the update, then follow the instructions here to use a backup Chartbook:
Chartbooks (Workspaces): Accessing a Backup Chartbook File
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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