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Date/Time: Sat, 04 May 2024 14:48:24 +0000



DOwnload Issues and need to change to 32bit version

View Count: 690

[2018-10-31 22:43:01]
User96868 - Posts: 3
HAving lots of trouble with the download. I had to install parralels desktop and it's been a pain on my mac. Also, i never got asked if i wanted 32 bit or not. I need help. Pls let me know when you can help.
[2018-11-01 00:16:22]
Sierra Chart Engineering - Posts: 104368
Each installation of Sierra Chart has both a 64-bit and 32-bit Version. Refer to:
Software Download: Difference Between 32 and 64-bit Versions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-11-01 00:25:15]
User96868 - Posts: 3
Is there any way to speak with someone? I run MAC OS and had to install windows so CS can run, and I cannot access the C:/sierrachart folder
[2018-11-01 00:39:09]
Sierra Chart Engineering - Posts: 104368
This is not something we think we can help you with. We are not ourselves familiar with the Mac operating system.

Refer to this documentation here about this:
https://download.parallels.com/desktop/v12/docs/en_US/Getting%20Started%20With%20Parallels%20Desktop.pdf
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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