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Direct MessagesDate/Time: Sat, 04 May 2024 15:03:13 +0000
SC does not login to live account ...
View Count: 549
| [2018-10-31 16:49:14] |
| bigFish56 - Posts: 7 |
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My broker has contacted GAIN and has had them disconnect me. However, when I tried to reconnect again. Still the same 'UserAlreadyConnected' message.
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| [2018-10-31 17:15:15] |
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That message is from Gain Capital. We simply do not control this and this is a problem on their side. We have no control over this whatsoever and it really is very sad that users are suffering over their inability to solve this or to explain this for you if you have more than one connection at the same time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-31 17:15:37
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