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Direct MessagesDate/Time: Sat, 04 May 2024 09:55:20 +0000
Bitmex trading service - connection issues
View Count: 913
| [2018-10-27 14:17:22] |
| User804559 - Posts: 22 |
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I am unable to connect to bitmex trading service. See log below, it says too many requests. Is SC sending too many requests and getting banned by Bitmex or something? Can you tell what's happening? BitMEX Trading Direct socket (1) | Closed. | 2018-10-27 07:08:56 BitMEX Trading Direct | Connecting to URI www.bitmex.com/realtime/WebSocket | 2018-10-27 07:08:59 BitMEX Trading Direct | Connecting to WebSocket server. | 2018-10-27 07:08:59 BitMEX Trading Direct socket (1) | Creating socket. Using TLS 1.2. | 2018-10-27 07:08:59 BitMEX Trading Direct socket (1) | Connecting to IP: 34.246.252.89. | 2018-10-27 07:08:59 BitMEX Trading Direct | Opening WebSocket. | 2018-10-27 07:08:59 BitMEX Trading Direct | Sending WebSocket handshake. | 2018-10-27 07:08:59 BitMEX Trading Direct | Header line. HTTP/1.1 429 Too Many Requests | 2018-10-27 07:08:59 BitMEX Trading Direct | WebSocket not connected. Handshake acknowledgment: HTTP/1.1 429 Too Many Requests | 2018-10-27 07:08:59 BitMEX Trading Direct | WebSocket closed. | 2018-10-27 07:08:59 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-27 07:08:59 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-27 07:08:59 BitMEX Trading Direct socket (1) | Signaling to core to close socket | 2018-10-27 07:08:59 BitMEX Trading Direct | WebSocket closed. | 2018-10-27 07:08:59 BitMEX Trading Direct | WebSocket closed. | 2018-10-27 07:08:59 BitMEX Trading Direct | Disconnected. | 2018-10-27 07:08:59 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-27 07:08:59 BitMEX Trading Direct socket (1) | Shutdown started. Waiting for graceful close. | 2018-10-27 07:08:59 BitMEX Trading Direct socket (1) | Socket gracefully closed by remote side. | 2018-10-27 07:08:59 BitMEX Trading Direct socket (1) | Closed. | 2018-10-27 07:08:59 |
| [2018-10-27 14:24:03] |
| User804559 - Posts: 22 |
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"Your IP was temporarily banned for invalid API requests." this is response I got from Bitmex customer support. I am not sending any API requests myself, so clearly SierraChart is not doing something right here. |
| [2018-10-27 17:45:15] |
| User804559 - Posts: 22 |
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This is the last response from Bitmex support, they think it is a SierraChart issue. can you please help? Reason: This request has expired - `expires` is in the past. Current time: 1540570935 Status Code:400 Count:6
Reason: This request has expired - `expires` is in the past. Current time: 1540570936 Status Code:400 Count:5 Reason: This request has expired - `expires` is in the past. Current time: 1540570937 Status Code:400 Count:6 Reason: This request has expired - `expires` is in the past. Current time: 1540570938 Status Code:400 Count:6 Reason: This request has expired - `expires` is in the past. Current time: 1540570939 Status Code:400 Count:6 Reason: This request has expired - `expires` is in the past. Current time: 1540570940 Status Code:400 Count:5 Please contact SierraCharts in regard to their integration with our API. They will be able to resolve this from their end. |
| [2018-10-27 20:39:48] |
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Make sure your computer's clock is set correctly. This would be the issue. Refer to help topic 38: Incorrect Date and/or Time Display, Missing Historical Intraday Data, Chart Not Updating Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-27 21:19:00
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