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Date/Time: Sat, 04 May 2024 07:49:53 +0000



Version 1830 - Won't Update

View Count: 572

[2018-10-26 18:38:44]
NRGTrader - Posts: 351
Tried updating from within SC 1828 using download current as well as download pre-release. Both fail during install with message "incorrect URL when getting files list to download".

...and now apparently locked - maximum number failed retries. the third failed retry was using the software download installer from :
https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe
Date Time Of Last Edit: 2018-10-26 19:09:03
[2018-10-26 19:48:59]
Sierra Chart Engineering - Posts: 104368
We are checking on this now. We apologize for this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-10-26 19:50:29]
Sierra Chart Engineering - Posts: 104368
This is now resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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