Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 16:43:53 +0000



Symbols got changed.

View Count: 488

[2018-10-26 16:46:55]
CrunchFX - Posts: 13
I uploaded a chartbook from a buddy and some how it messed up the EURUSD symbol. attached are pics of what im talking about it no longer gives me the EURUSD in Forex category.

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=23157

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=23158

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=23159
[2018-10-26 17:45:04]
Sierra Chart Engineering - Posts: 104368
Not sure how that condition developed. The first thing we want you to do is to update to the current version following these instructions:
Software Download: Fast Update

If that does not resolve the issue then perform a Full Reset of the symbol settings as documented here:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account