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Date/Time: Fri, 03 May 2024 12:40:38 +0000



orders not showing in the new instance

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[2018-10-25 16:38:17]
dominikos - Posts: 106
I cannot get orders to show up in new instance. I can see them in the main window, but I cannot see them when I start a new instance. Is it by designed?

My environment: IB with SierraChart data feed
[2018-10-25 19:16:53]
Sierra Chart Engineering - Posts: 104368
Are you referring to open orders? The first thing to do is to see if they are listed in Trade >> Trade Orders and Positions >> Orders In the sub instance.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-11-02 16:43:25]
dominikos - Posts: 106
I can see them in Trade orders and Positions window but they don't show on the chart, even I have "show orders and positions" enabled.
[2018-11-02 17:34:16]
Sierra Chart Engineering - Posts: 104368
Okay this would be due to a difference of the Symbol or Trade Account. They both must match.

Also refer to:
Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-11-02 17:34:28
[2018-11-03 12:04:50]
dominikos - Posts: 106
Thank you, it was set to a simulation account.

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