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Date/Time: Fri, 03 May 2024 12:43:17 +0000



Missing historical, realtime and market depth for CME symbol NQ

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[2018-10-24 19:23:39]
JARUSER1964 - Posts: 7
Hi,
i have problem with historical, realtime data with market depth CME symbol NQ /E-Mini Nasdaq 100/.
Others CME symbol like YM (YMZ18 - Dow Jones ...) and ES (ESZ18 E-mini S&P 500 ..) working in the chart, historical data and intraday data - it's look ok.
I have problem from cca 2018-10-18 - problem only with the NQ. I tested the situation with the new installation Sierra Chart 1820 SC Data All Services,
but without success. Note: from 13:52 /UTC/ i haven't data from data feed symbol ESZ18, YMZ18 too.
Thank you for your help.
Regards.
[2018-10-25 02:52:29]
Sierra Chart Engineering - Posts: 104368
You did not activate the CME Group exchange fee here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures

That is needed for real-time data.

In regards to historical data, refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Missing or Incomplete Intraday Chart Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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