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Date/Time: Mon, 20 May 2024 13:32:28 +0000



Missing historical depth data after Gain symbol change

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[2018-10-23 05:47:56]
User97684 - Posts: 136
Hi,

After the Gain new symbol change yesterday, ( I did it after US market close ) I don't seem to have the historical depth displaying when replaying the depth chart for earlier in the day.

I did all - updated the version to 1826, upadted the sever as per the instruction, did delete and download all data, everything else seems fine.

( I do have '1 tick' setting in Intraday Data Stoarage Time Unit )

http://www.sierrachart.com/image.php?Image=1540273508176.png

Many thanks
[2018-10-23 17:06:10]
Sierra Chart Engineering - Posts: 104368
You need to rename the market depth data files in the /Data/MarketDepthData subfolder in the Sierra Chart installation folder to contain two digit years.

After that reload the chart with Chart >> Reload and Recalculate.
Sierra Chart Support - Engineering Level

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