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Date/Time: Fri, 29 Mar 2024 08:36:37 +0000



[Locked] - Keyboard Shortcuts - work with attached orders, but not with manually placed orders

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[2018-10-19 19:44:10]
User7817001 - Posts: 96
Hi again team :)

1) FLAT 2 FLAT checkbox is now gone from Trade Activity log - this is essential to my trading success, providing an efficient visualization, of multi-contract trades, please return it ASAP

2) Keyboard shortcuts do not function with non-attached orders, manually placed stops and limits are not responding to keyboard shortcuts

Thank you, and have a great weekend :)

Mark
[2018-10-19 20:01:18]
Sierra Chart Engineering - Posts: 104368
1. Tell us what you need. There are additional flat to flat fields going to be added to the Trade Statistics tab. That setting itself is not going to come back. You can rely on that with certainty. We are certain, you will get the information that you need. But if it is a major problem for you, and we cannot accommodate what you require, you will need to look for another program for this analysis and you can export the order fill data from Sierra Chart.

2. This does not make any technical sense. Check the Message Log for any errors related to Trading keyboard shortcuts. And make sure they are configured properly and reconfigure them:
Global Settings Menu: Customize Keyboard Shortcuts (Global Settings menu)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-19 20:21:16
[2018-10-19 20:35:44]
Sierra Chart Engineering - Posts: 104368
1. One additional thing we are going to do is put an indicator by the final flat to flat profit/loss for a Trade to signify that is the PL for the overall trade to make it easy to identify rather than having to look for the EP indicator by the date-time.

And there are other things we can do as well.

But one thing is absolutely essential is that these sub trades must be tracked individually which they were not previously. It is not a problem for us to add summary data to the final fill line for a flat to flat trade.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-19 20:37:32
[2018-10-23 08:40:51]
User7817001 - Posts: 96
Providing a single line, clear, clean, simple, flat 2 flat sum would be best, even if, this is a new flat to flat tab on trade activity log, similar to what you had provided in the past with the checkbox for flat 2 flat

'Move to break even' keyboard shortcut does function with both attached and non-attached orders, but not:
Target Order Tick Up/Down
Stop order Tick Up/Down
unless of course these two (2) order types are not meant for non-attached Target and Stop orders...which would be...odd

There are no messages in trade message log

Please you try it and see if these work for you, both attached and manual target and stop.
[2018-10-23 22:29:54]
Sierra Chart Engineering - Posts: 104368


'Move to break even' keyboard shortcut does function with both attached and non-attached orders, but not:
Target Order Tick Up/Down
Stop order Tick Up/Down
unless of course these two (2) order types are not meant for non-attached Target and Stop orders...which would be...odd
These are not order types. And we do not understand the relationship between these different Keyboard shortcuts. The Move to Breakeven button will not adjust a nonattached order.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-23 22:30:53
[2018-10-24 07:48:20]
User7817001 - Posts: 96
i did not ever say these were order types, what do order types have to do with the keyboard shortcut code not working?

i cannot help you if you do not understand the relationships, you may consider giving this one to someone else on your team

you are wrong, move to breakeven does adjust non attached orders and attached orders, again you may consider giving this one to someone else on your team

try these functions tell me if they work for both attached and manually placed limits and stops on your copy of SC

Global Settings > Customize Keyboard Shortcuts > TRADING Keyboard Shortcuts >
Move to breakeven (functions = works both with attached limit and stop, and manually placed limit and stop)
Target Order Tick up (functions only with attached orders, but not manually placed limit and stop orders on the chart using my mouse)
Target Order Tick down (same, does not function with both)
Stop Order Tick up (same, does not function with both)
Stop Oder Tick down same, does not function with both)

if you need me to, i can come over and show you, but i must charge you for my time, and it is more than $90 an hour

Thank you
Mark
[2018-10-24 23:51:56]
Sierra Chart Engineering - Posts: 104368
We have verified that the Move to Breakeven button specifically does not adjust orders which are not considered Attached Orders and have no parent. That is what the documentation says and this is verified.

And also please do not mess with us with the way that you communicate to us. That is not appreciated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-25 00:21:56

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