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Date/Time: Fri, 26 Apr 2024 06:40:39 +0000



Caught an exception during the processing of a timer event

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[2018-10-19 09:19:38]
anpy - Posts: 35
I’m running the SC trial connected to Bitmex. Every few days, I get the following error:
Warning: Caught an exception during the processing of a timer event. Source: c_Chart::m_UpdateTimer | 2018-10-19 10:27:51 *


After the error has occurred once, it's not possible to get rid of it even after restarting the computer. The only thing that helps is to open a backup of the chartbook...which works until the error appears again after some time.

- SC 64-bit, tried stable, pre-release and second SC installation
- no custom studies/code

thanks in advance
[2018-10-19 23:18:54]
Sierra Chart Engineering - Posts: 104368
When you have this issue provide us the Chartbook you are using by following these instructions and we will see if we can reproduce the problem:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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