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Date/Time: Thu, 25 Apr 2024 22:59:18 +0000



How do I clear the cache for the sierra charts?

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[2018-10-19 02:02:18]
User992108 - Posts: 31
Interactive brokers have told me the probable cause why my ES S&P 500 futures chart book will not show any data is that I should clear my cache. but my NQ, CL chart books are good showing data. What should I do?


....Thank you
Date Time Of Last Edit: 2018-10-19 02:42:39
[2018-10-19 04:35:55]
Sierra Chart Engineering - Posts: 104368
What is the symbol of the chart and is it completely blank?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-10-19 19:09:36]
User992108 - Posts: 31
I had to set up new symbol codes, and it then brought up the proper charting. So there was a problem with the I.B. symbols to find the ES charting that I used with CQG. But it is now working . Thank you!

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