Login Page - Create Account

Support Board


Date/Time: Sat, 27 Apr 2024 01:02:10 +0000



Version 1823 Issue Reintroduced

View Count: 693

[2018-10-18 15:24:00]
Xfanman1 - Posts: 320
I updated from 1821 this morning to v1823 and the issue with the inability to right click and scale the price column for my main chart reappeared (other chart tabs are fine). Unlike in the past though, I couldn't get it to reset and behave properly this time.

In addition, while the Control Bar buttons appeared to select properly. I could not get the few I tried (calculator tool) to work. I rolled back to version 1821 and both issues are gone and working as expected.

--
Scott
[2018-10-18 16:56:40]
Sierra Chart Engineering - Posts: 104368
We do not know what the cause of this would be and we are unable to reproduce. Attach that chart by following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-10-19 14:13:06]
Xfanman1 - Posts: 320
Thanks SC Engineering, I updated to v1824 this morning (I know you didn't change anything related to this) just to retest my issue since I didn't have any time yesterday. Everything's working as it should today. Hopefully it was just a fluke, if it crops up again I'll shoot you the chart as requested.

Have a great day and thanks as always,

Scott
[2018-10-19 20:20:15]
Sierra Chart Engineering - Posts: 104368
Version 1824 has a bug related to the Trades list in a chart. It has been corrected. Update again or update to 1825 which will be out in about 20 minutes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account