Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Fri, 26 Apr 2024 04:33:46 +0000
Missing charts after loading chartbooks
View Count: 556
| [2018-10-18 01:31:27] |
| Willson - Posts: 176 |
|
This is new problem within last month or two. Using ver 822 or 815 I am missing about 12 of 18 charts when loading quits. This did not ever happen a couple months ago. Today I had a running chartbook, then saved it using "save as". I then closed it and attempted to reopen it. (this was only chartbook I was using). The reload failed about half way thru. This problem usually happens during reload of a "Saveed as" CHTbook. I also tried rebooting Windows 7 and that did not help. This problem occurs on several cBooks. I reverted my SC to ver 755 and the CBook loaded ok. Have not done extensive testing as I could get screwed up with nothing loading properly.
|
| [2018-10-18 01:53:17] |
| |
|
Most likely this is an operating system level issue. Even if you do not see it on an earlier version. When this happens we need to see the Message Log to understand the reason. Provide that following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: