Support Board
Date/Time: Sat, 27 Apr 2024 13:26:04 +0000
new account setup
View Count: 525
[2018-10-17 15:26:25] |
User703990 - Posts: 2 |
hi there, I have connected now thank you. I don't really understand the my billing but I am interested to view just 20 us equity symbols at the time, so what will be my cost per month for this/ kind regards |
[2018-10-17 18:39:40] |
Sierra Chart Engineering - Posts: 104368 |
On this page you can see your cost: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=158171#Exchanges With the exchange fee it comes to 35.50 per month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2018-10-18 10:06:09] |
User703990 - Posts: 2 |
Hi there, Ok thank you, I can see that I was billed for the first month straight away whereas I subscribed to the 2 weeks $5 trial period. Could you check because I am pretty sure I subscribed for the trial period, the full payment should be from after the trial period. Kind regards Kily |
[2018-10-18 17:44:26] |
Sierra Chart - Max - Posts: 5597 |
You can see your transactions here: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog For data, you were charged: 5 USD for the 2 week trial. 10.5 for the U.S. Equities Exchange fee. For a total 15.5 USD. Sierra Chart Support |
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