Login Page - Create Account

Support Board


Date/Time: Sat, 27 Apr 2024 13:26:04 +0000



new account setup

View Count: 525

[2018-10-17 15:26:25]
User703990 - Posts: 2
hi there,

I have connected now thank you.
I don't really understand the my billing but I am interested to view just 20 us equity symbols at the time, so what will be my cost per month for this/
kind regards
[2018-10-17 18:39:40]
Sierra Chart Engineering - Posts: 104368
On this page you can see your cost:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures&UserID=158171#Exchanges

With the exchange fee it comes to 35.50 per month.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-10-18 10:06:09]
User703990 - Posts: 2
Hi there,

Ok thank you, I can see that I was billed for the first month straight away whereas I subscribed to the 2 weeks $5 trial period.
Could you check because I am pretty sure I subscribed for the trial period, the full payment should be from after the trial period.
Kind regards
Kily
[2018-10-18 17:44:26]
Sierra Chart - Max - Posts: 5597
You can see your transactions here:

https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog

For data, you were charged:

5 USD for the 2 week trial.
10.5 for the U.S. Equities Exchange fee.

For a total 15.5 USD.
Sierra Chart Support

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account