Login Page - Create Account

Support Board


Date/Time: Tue, 16 Oct 2018 19:57:34 +0000



Connnectivity using TT

Support Request:
[2013-04-07 23:54:45]
kellih - Posts: 3
Velocity /TT advised me to change IP address for data connection. Once this change is made, the old server address populates when logging back into Sierra. Therefore, I cannot connect.
[2013-04-07 23:59:47]
Sierra Chart Engineering - Posts: 64861
Please let us know what IP address they gave you and we will update your account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2013-04-08 00:00:51]
kellih - Posts: 3
63.85.80.113
[2013-04-08 00:35:22]
Sierra Chart - Max - Posts: 3505
Please restart Sierra Chart.
Sierra Chart Support

To post a message in this thread, you need to login with your Sierra Chart account:

Login


Login Page - Create Account