Support Board
Date/Time: Thu, 18 Apr 2024 14:36:51 +0000
logon error received from server
View Count: 581
[2018-10-12 15:24:42] |
User97303 - Posts: 16 |
Was in system this morning then froze and gave this message Service Connection Error 'Logon error received from server'. I can still log into my data provider but is seems SC cannot.
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[2018-10-12 16:51:45] |
Sierra Chart Engineering - Posts: 104368 |
There is an issue on the Rithmic side related to this. For a technical explanation of why we cannot solve this, refer to: https://www.sierrachart.com/SupportBoard.php?PostID=149895#P149895 We will be contacting Rithmic about this today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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