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Date/Time: Fri, 10 May 2024 11:08:49 +0000



Can't connect to Currenex FIX

View Count: 654

[2018-10-12 05:24:19]
User408529 - Posts: 2
Please help , I have restarted the windows and tried "ipconfig /flushdns" , thank you.

Software version: 1785 32-bit | 2018-10-12 13:42:39
Usage end date: 2018-11-11 | 2018-10-12 13:42:39
Enabled for: Advanced Features. | 2018-10-12 13:42:39
Enabled for: Sierra Chart Historical Data Service. | 2018-10-12 13:42:39
Allow Support for Sierra Chart Data Feeds is disabled. | 2018-10-12 13:42:39
Current selected Data/Trading service: Currenex | 2018-10-12 13:42:39
Chart Update Interval: 500 | 2018-10-12 13:42:39
Time Zone: +08:00:00 (HKT+08) | 2018-10-12 13:42:39
2018-10-12 13:42:39 Local computer time | 2018-10-12 13:42:39
2018-10-12 05:42:39 Local computer time in UTC | 2018-10-12 13:42:39
2018-10-12 13:42:39 Local computer time in SC Time Zone | 2018-10-12 13:42:39
2018-10-12 05:38:03 Server time in UTC | 2018-10-12 13:42:39
Local computer UTC time and Server UTC time difference: 3 seconds. | 2018-10-12 13:42:39
Program path: C:\SierraChart\ | 2018-10-12 13:42:39
Data Files path: C:\SierraChart\Data\ | 2018-10-12 13:42:39
OS Version Number: 6.3 | 2018-10-12 13:42:39
Locale Setting: C | 2018-10-12 13:42:39


Connecting to market data server: 208.89.2.35.56:442 | 2018-10-12 13:42:44
Error getting address info for 208.89.2.35.56. Windows error code 11001: µLªkÃѧO³o¥x¥D¾÷¡C | 2018-10-12 13:42:44 *
Currenex FIX Data socket (11) | Initiating close of socket by core. | 2018-10-12 13:42:44
Currenex FIX Data: Socket connection was closed without any logout messages sent or received. | 2018-10-12 13:42:44
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-12 13:42:44
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-12 13:42:44
Currenex | Disconnected. | 2018-10-12 13:42:44
Disconnected from Currenex. | 2018-10-12 13:42:44
Date Time Of Last Edit: 2018-10-12 05:43:36
[2018-10-12 06:52:21]
Sierra Chart Engineering - Posts: 104368
This is not a valid IP address because it consists of five parts:
208.89.2.35.56

You need to correct that.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-10-16 04:32:36]
User408529 - Posts: 2
Sorry, typo

Software version: 1820 32-bit | 2018-10-16 12:29:19
Usage end date: 2018-11-11 | 2018-10-16 12:29:19
Enabled for: Advanced Features. | 2018-10-16 12:29:19
Enabled for: Sierra Chart Historical Data Service. | 2018-10-16 12:29:19
Allow Support for Sierra Chart Data Feeds is disabled. | 2018-10-16 12:29:19
Current selected Data/Trading service: Currenex | 2018-10-16 12:29:19
Chart Update Interval: 500 | 2018-10-16 12:29:19
Time Zone: +08:00:00 (HKT+08) | 2018-10-16 12:29:19
2018-10-16 12:29:19 Local computer time | 2018-10-16 12:29:19
2018-10-16 04:29:19 Local computer time in UTC | 2018-10-16 12:29:19
2018-10-16 12:29:19 Local computer time in SC Time Zone | 2018-10-16 12:29:19
Program path: C:\SierraChart\ | 2018-10-16 12:29:19
Data Files path: C:\SierraChart\Data\ | 2018-10-16 12:29:19
OS Version Number: 6.3 | 2018-10-16 12:29:19
Locale Setting: C | 2018-10-16 12:29:19


Connecting to market data server: 208.89.235.56:442 | 2018-10-16 12:29:21
Currenex FIX Data socket (1) | Creating socket. Using TLS 1.2. | 2018-10-16 12:29:21
Currenex FIX Data socket (1) | Connecting to IP: 208.89.235.56. | 2018-10-16 12:29:21
Currenex FIX Data: Sending the Logon message. | 2018-10-16 12:29:23
Currenex FIX Data socket (1) | Socket gracefully closed by remote side. | 2018-10-16 12:29:49
Currenex FIX Data socket (1) | Received socket Close event. | 2018-10-16 12:29:49
Currenex FIX Data socket (1) | Signaling to core to close socket | 2018-10-16 12:29:49
Currenex FIX Data: Socket connection was closed without any logout messages sent or received. | 2018-10-16 12:29:49
Currenex FIX Data socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-16 12:29:49
Currenex FIX Data socket (1) | Closed. | 2018-10-16 12:29:49
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-16 12:29:49
Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-16 12:29:49
Currenex | Disconnected. | 2018-10-16 12:29:49
Disconnected from Currenex. | 2018-10-16 12:29:49
[2018-10-16 07:03:16]
Sierra Chart Engineering - Posts: 104368
You need to ask Currenex why they are closing the connection after the Logon message is sent:
Currenex FIX Data: Sending the Logon message. | 2018-10-16 12:29:23

Currenex FIX Data socket (1) | Socket gracefully closed by remote side. | 2018-10-16 12:29:49
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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