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Direct MessagesDate/Time: Fri, 26 Apr 2024 05:11:13 +0000
SC is not remembering my Data/Trade Service Setting on a restart
View Count: 609
| [2018-10-11 13:19:37] |
| Yoda - Posts: 106 |
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The Data/Trade service settings always starts up with CQG Fix Trading [trading] even though I change it to either SC Data - All Services or Interactive Brokers [trading]. I can save a DTS Configuration File and retrieve that after startup, but what do I need to do to have SC automatically remember my DTS settings? This happens on both my desktop and laptop. Choosing "save all" during exit does not rectify the issue. I'm running 1819 on Windows 10 Pro. SC appears to remember all of my other General Settings and changes to the Control Bar. I have Save Message Log to File checked and there are no error messages. Here is a snip-it: Enabled for: Sierra Chart Historical Data Service. | 2018-10-11 07:55:42 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-10-11 07:55:42 Current selected Data/Trading service: CQG FIX Trading | 2018-10-11 07:55:42 Chart Update Interval: 500 | 2018-10-11 07:55:42 Data/Trade Service Settings automatically set. | 2018-10-11 07:55:42 ... ... Current selected Data/Trading service: SC Data - All Services | 2018-10-11 07:55:57 HTTPS www.sierrachart.com:443 (1) | Creating socket. Using TLS 1.2. | 2018-10-11 07:55:57 If you require anything else, please let me know. Date Time Of Last Edit: 2018-10-11 14:52:55
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| [2018-10-11 19:45:22] |
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We disabled on your account, the automatic setting of Service settings.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-05-06 14:40:14] |
| User144150 - Posts: 2 |
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I have the same problem: on startup it tries to connect to CQG (which i never configured). I want it to use Rhytmic. Can you change my setting too please? Thank you |
| [2019-05-06 17:06:14] |
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@User144150: This was setup on your account by AMP. We have cleared that setting from your account.
Sierra Chart Support |
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