Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Sat, 27 Apr 2024 04:59:07 +0000
Unable to connect to rithnmic data through my account? Full log attached
View Count: 468
| [2018-10-08 13:48:38] |
| User396408 - Posts: 1 |
|
Reading Internal Order ID file. | 2018-10-08 14:46:58 Reading Trade Orders file. | 2018-10-08 14:46:59 Reading Trade Positions and Account Balance file. | 2018-10-08 14:46:59 Listening on UDP port 22904. | 2018-10-08 14:46:59 Software version: 1815 64-bit | 2018-10-08 14:46:59 Usage end date: 2018-11-08 | 2018-10-08 14:46:59 Enabled for: Advanced Features. | 2018-10-08 14:46:59 Enabled for: Advanced Features 2. | 2018-10-08 14:46:59 Enabled for: Sierra Chart Historical Data Service. | 2018-10-08 14:46:59 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-10-08 14:46:59 Current selected Data/Trading service: Rithmic Trading | 2018-10-08 14:46:59 Chart Update Interval: 500 | 2018-10-08 14:46:59 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2018-10-08 14:46:59 2018-10-08 14:46:58 Local computer time | 2018-10-08 14:46:59 2018-10-08 13:46:58 Local computer time in UTC | 2018-10-08 14:46:59 2018-10-08 14:46:58 Local computer time in SC Time Zone | 2018-10-08 14:46:59 2018-10-08 13:47:13 Server time in UTC | 2018-10-08 14:46:59 Local computer UTC time and Server UTC time difference: 17 seconds. | 2018-10-08 14:46:59 Program path: C:\Users\jostrovskis\Desktop\ | 2018-10-08 14:46:59 Data Files path: C:\Users\jostrovskis\Desktop\Data\ | 2018-10-08 14:46:59 OS Version Number: 6.3 | 2018-10-08 14:46:59 Locale Setting: C | 2018-10-08 14:46:59 Checking for new symbol settings for service code rithmic.trading | 2018-10-08 14:46:59 HTTPS www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-10-08 14:46:59 HTTPS www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-10-08 14:46:59 Received 5 login tokens. | 2018-10-08 14:46:59 Symbol settings are up-to-date for rithmic.trading | 2018-10-08 14:46:59 HTTPS www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-10-08 14:47:01 HTTPS www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-10-08 14:47:01 HTTPS login.sierrachart.com:443 (1) | Socket gracefully closed by remote side. | 2018-10-08 14:47:01 HTTPS login.sierrachart.com:443 (1) | Received socket Close event. | 2018-10-08 14:47:01 HTTPS login.sierrachart.com:443 (1) | Signaling to core to close socket | 2018-10-08 14:47:01 HTTPS login.sierrachart.com:443 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-08 14:47:01 HTTPS login.sierrachart.com:443 (1) | Closed. | 2018-10-08 14:47:01 Rithmic Trading | Port for executable: 53809 | 2018-10-08 14:47:04 Listening socket (904). Port 53809 | Closed. | 2018-10-08 14:47:04 Rithmic Trading | Starting server: C:\Users\jostrovskis\Desktop\Rim\DTCBridge.exe | 2018-10-08 14:47:04 Created process C:\Users\jostrovskis\Desktop\Rim\DTCBridge.exe. Parameters: /Port:53809. Current folder: C:\Users\jostrovskis\Desktop\Rim | 2018-10-08 14:47:04 HTTPS www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-10-08 14:47:04 HTTPS www.sierrachart.com:443 (2) | Received socket Close event. | 2018-10-08 14:47:04 HTTPS www.sierrachart.com:443 (2) | Signaling to core to close socket | 2018-10-08 14:47:04 HTTPS www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-08 14:47:04 HTTPS www.sierrachart.com:443 (2) | Closed. | 2018-10-08 14:47:04 HTTPS www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-10-08 14:47:04 HTTPS www.sierrachart.com:443 (4) | Received socket Close event. | 2018-10-08 14:47:04 HTTPS www.sierrachart.com:443 (4) | Signaling to core to close socket | 2018-10-08 14:47:04 HTTPS www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-08 14:47:04 HTTPS www.sierrachart.com:443 (4) | Closed. | 2018-10-08 14:47:04 Rithmic Trading | Bridge process is running. | 2018-10-08 14:47:06 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53809 | 2018-10-08 14:47:06 HTTPS www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-10-08 14:47:06 HTTPS www.sierrachart.com:443 (5) | Received socket Close event. | 2018-10-08 14:47:06 DTC Client socket (1) | Creating socket. | 2018-10-08 14:47:06 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2018-10-08 14:47:06 HTTPS www.sierrachart.com:443 (5) | Signaling to core to close socket | 2018-10-08 14:47:06 Rithmic Trading | Connected to server. | 2018-10-08 14:47:06 Rithmic Trading | Starting socket receive thread. | 2018-10-08 14:47:06 HTTPS www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-10-08 14:47:06 Rithmic Trading | Sending encoding request to server: Binary VLS | 2018-10-08 14:47:06 HTTPS www.sierrachart.com:443 (5) | Closed. | 2018-10-08 14:47:06 Rithmic Trading | Setting DTC encoding to Binary VLS | 2018-10-08 14:47:06 Rithmic Trading | Sending logon request message. | 2018-10-08 14:47:06 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2018-10-08 14:47:06 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\Users\jostrovskis\Desktop\Rim\Rithmic.log | 2018-10-08 14:47:06 Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2018-10-08 14:47:06 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2018-10-08 14:47:08 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | 2018-10-08 14:47:08 Rithmic Trading | Received logon response. | 2018-10-08 14:47:08 Rithmic Trading | Server Name: DTC Bridge. | 2018-10-08 14:47:08 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2018-10-08 14:47:08 Rithmic Trading | Logon error received from server | 2018-10-08 14:47:08 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-08 14:47:08 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-08 14:47:08 DTC Client socket (1) | Signaling to core to close socket | 2018-10-08 14:47:08 Rithmic Trading | Disconnected. | 2018-10-08 14:47:08 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2018-10-08 14:47:08 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-08 14:47:08 Rithmic Trading | Port for executable: 53826 | 2018-10-08 14:47:10 Listening socket (916). Port 53826 | Closed. | 2018-10-08 14:47:10 Rithmic Trading | Starting server: C:\Users\jostrovskis\Desktop\Rim\DTCBridge.exe | 2018-10-08 14:47:10 Created process C:\Users\jostrovskis\Desktop\Rim\DTCBridge.exe. Parameters: /Port:53826. Current folder: C:\Users\jostrovskis\Desktop\Rim | 2018-10-08 14:47:10 Rithmic Trading | Bridge process is not running! | 2018-10-08 14:47:12 Rithmic Trading | Connecting to the server 127.0.0.1. Port 53826 | 2018-10-08 14:47:12 DTC Client socket (2) | Creating socket. | 2018-10-08 14:47:12 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2018-10-08 14:47:12 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2018-10-08 14:47:13 * DTC Client socket (2) | Signaling to core to close socket | 2018-10-08 14:47:13 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2018-10-08 14:47:13 Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-08 14:47:13 DTC Client socket (2) | Closed. | 2018-10-08 14:47:13 Rithmic Trading | Disconnected. | 2018-10-08 14:47:13 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2018-10-08 14:47:13 Rithmic Trading | Port for executable: 53831 | 2018-10-08 14:47:15 Listening socket (940). Port 53831 | Closed. | 2018-10-08 14:47:15 Rithmic Trading | Starting server: C:\Users\jostrovskis\Desktop\Rim\DTCBridge.exe | 2018-10-08 14:47:15 Created process C:\Users\jostrovskis\Desktop\Rim\DTCBridge.exe. Parameters: /Port:53831. Current folder: C:\Users\jostrovskis\Desktop\Rim | 2018-10-08 14:47:15 |
| [2018-10-08 15:49:19] |
| |
|
You are getting the following error from Rithmic: "permission denied" Refer to the Permission Denied Resolution Procedure section here: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support Date Time Of Last Edit: 2018-10-08 18:29:04
|
To post a message in this thread, you need to log in with your Sierra Chart account: