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Direct MessagesDate/Time: Fri, 19 Apr 2024 00:34:49 +0000
Timeline Chart Zoom not working with Trading Chart DOM on in latest release
View Count: 542
| [2018-10-05 22:25:47] |
| phlapjack - Posts: 7 |
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Support, today I installed the latest version of Sierra. I noticed that in my charts with a Trading dom on I could no longer zoom the chart in and out using the mouse on the "X axis"/Timeline at the bottom of the chart. Charts without the trading DOM zoom fine using the mouse on the timeline, but not if the trading Dom is on. IT seems to lock the timeline and zoom was limited to using Shift and the Mouse wheel. I followed the steps to reinstall the pre-version and it's back to working. Not sure if there was a lock on this in the new release that I missed i didn't locate documentation for it |
| [2018-10-06 06:03:32] |
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This makes no sense at all. Nothing has changed which would cause this at least to our knowledge. And we do not observe this either. We tested this just now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-06 19:11:40] |
| phlapjack - Posts: 7 |
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Ok, not sure what was going on. i use Rithmic so when I reinstalled i was getting errors because the bridge was not fully closed when the installer ran. So I made sure that was closed and reinstalled again and the problem seems to be gone. Not sure what happen there. thank you B |
| [2018-10-06 22:41:34] |
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Okay sounds like an operating system level issue.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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