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Direct MessagesDate/Time: Mon, 29 Apr 2024 10:07:33 +0000
issue with rays and copy drawings to another chart
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| [2018-10-05 12:55:37] |
| Cavalry3162 - Posts: 523 |
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Hello SC, obviously there is an issue with rays when yo try to copy them onto another chart.. see screenshot where the blue lines are rays from the right chart but copied in a 90° angle...(?) please advise. thanks, Andreas |
 2018-10-04_08-04-17.png / V - Attached On 2018-10-05 12:55:33 UTC - Size: 148.69 KB - 243 views |
| [2018-10-05 18:21:49] |
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We will test this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-05 18:28:47] |
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We cannot reproduce the problem. Make sure you are running the current version and if there still is an issue, attach a Chartbook containing those two charts. Instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-05 18:46:24] |
| Cavalry3162 - Posts: 523 |
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here's my chartbook... the issue is with chart number 9 |
Private File |
| [2018-10-05 20:43:12] |
| John - SC Support - Posts: 31159 |
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We took a look at your chartbook, and we found that Chart Number 9 is copying drawings from Charts 2, 3, and 6. Chart 2 has those 2 rays on it as they are showing up in Chart 9. Therefore, everything is working as it is supposed to be.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-06 06:42:10] |
| Cavalry3162 - Posts: 523 |
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John, That is weird as mine are still rotated by 90deg...? |
| [2018-10-08 16:28:21] |
| John - SC Support - Posts: 31159 |
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As per the image you attached in the beginning, on chart 9 there are two rays that are displaying vertically. But these rays are copied from chart 2, where they are vertical there as well. Here is a screen shot of what we see: http://www.sierrachart.com/image.php?Image=1539016743163.png In this case, the lines are vertical in both charts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-08 16:40:15
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| [2018-10-08 16:52:06] |
| Cavalry3162 - Posts: 523 |
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John, thank you for your follow up.. the thing is though, they arent vertical in my chart #2.. see screenshot: best, Andreas Date Time Of Last Edit: 2018-10-08 16:52:30
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Private File |
| [2018-10-08 16:58:36] |
| John - SC Support - Posts: 31159 |
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I was looking into this a bit more just now, and I do not know why they are horizontal for you and vertical for me, but the root of the problem is that those two rays were drawn within the same bar and same price. If you look at the anchor points, you will see that the ray with ID -45 has the following Anchor points: A1: 2018-09-26 08:00:01, 71.48 A2: 2018-09-26 08:00:15, 71.48 All drawings are done according to the Date/Time and Price, therefore since chart #2 is a 1 minute chart, this appears to the program as a drawing with anchor points at the same time (08:00:00) and at the same price (71.48), therefore it is drawing it as vertical for me. The fix is to remove those rays and redraw them and make sure that the second anchor point is at least 1 full bar away. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-08 17:09:48] |
| Cavalry3162 - Posts: 523 |
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John, that did the trick.. though i had to use another day for the anchor point as even after changing the anchor point time to like 8:05 it didnt work... might be a speciality of the market profile chart study.. however, do you think there is something you could change on your side to nat have to use that "work around"? i could think of drawing a ray at today's profile and might be unable to have the 2nd anchor "tomorrow", with no "tomorrow" on the chart.. thanks, Andreas |
| [2018-10-08 19:35:10] |
| John - SC Support - Posts: 31159 |
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As I noted above, drawings are kept internally with reference to the bars and the prices in tick values. This is just how we handle these in order to ensure that drawings are consistent throughout the program, otherwise funny things can happen. So yes, you need to do exactly what you are stating, which is to draw the Ray across 2 days worth of TPO charts. But, a better option, if you are just setting the ray horizontally is to use the Horizontal Ray option. This only has 1 Anchor point, as then the direction is stored separately. I see that you have used these many other times, and it looks like it would be a better option here. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-08 19:35:43
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