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Direct MessagesDate/Time: Thu, 18 Apr 2024 21:33:22 +0000
Positions closed on LMAX web platform - How to clear from Sierra Chart platform
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| [2018-10-03 14:53:51] |
| User463572 - Posts: 4 |
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Hi, I opened some positions with Sierra Chart, froze the virtual pc and later closed the positions using the LMAX web platform on my phone. When I accessed Sierra Chart again later on I had to flatten the positions (still showing as open on Sierra Chart) which opened new positions on LMAX - is there a better way to clear them from Sierra Chart please? |
| [2018-10-03 17:30:22] |
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Refer to the section here to understand how the Position Quantity is determined: LMAX Trading Service: How Current Trade Positions Are Determined We are also going to look into this today and see if there is some problem that we are not aware of. Another LMAX user has reported this kind of scenario as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-03 23:11:22] |
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We are currently aware that orders entered from the LMAX web-based interface are not getting processed over our connection to LMAX. We are going to resolve this today. This is a recent issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-04 04:01:58] |
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In regards to post #3, refer to this post here: LMAX trades | Post: 159235 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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