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EURODOLLAR FUTURES PRICE ISSUE

View Count: 1312

[2018-10-02 08:12:18] #1 [Go To First Post]
Meritus - Posts: 164
Hey Support, Please advise on the error I am seeing on ALL Eurodollar futures contracts whereby both intraday and period charts are unreadable due to a price error as displayed in the chart below. Also the contracts are not updating price changes http://www.sierrachart.com/image.php?Image=1538467686878.png Many thanks in advance, logs below Reading Internal Order ID file. \| 2018-10-02 03:21:43 Reading Trade Orders file. \| 2018-10-02 03:21:43 Reading Trade Positions and Account Balance file. \| 2018-10-02 03:21:43 Listening on UDP port 22903. \| 2018-10-02 03:21:43 Software version: 1798 32-bit \| 2018-10-02 03:21:43 Usage end date: 2018-10-05 \| 2018-10-02 03:21:43 Enabled for: Advanced Features. \| 2018-10-02 03:21:43 Enabled for: Sierra Chart Historical Data Service. \| 2018-10-02 03:21:43 Allow Support for Sierra Chart Data Feeds is disabled. \| 2018-10-02 03:21:43 Current selected Data/Trading service: CTS T4 FIX \| 2018-10-02 03:21:43 Chart Update Interval: 1000 \| 2018-10-02 03:21:43 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2018-10-02 03:21:43 2018-10-02 09:21:43 Local computer time \| 2018-10-02 03:21:43 2018-10-02 08:21:43 Local computer time in UTC \| 2018-10-02 03:21:43 2018-10-02 03:21:43 Local computer time in SC Time Zone \| 2018-10-02 03:21:43 2018-10-02 08:21:42 Server time in UTC \| 2018-10-02 03:21:43 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2018-10-02 03:21:43 Program path: C:\SierraChart\ \| 2018-10-02 03:21:43 Data Files path: C:\Users\capitaleast\Documents\New folder\SC2\ \| 2018-10-02 03:21:43 OS Version Number: 10.0 \| 2018-10-02 03:21:43 Locale Setting: C \| 2018-10-02 03:21:43 Checking for new symbol settings for service code cts \| 2018-10-02 03:21:43 HTTPS connection to www.sierrachart.com:443 (4) \| Creating socket. Using TLS 1.2. \| 2018-10-02 03:21:43 HTTPS connection to www.sierrachart.com:443 (4) \| Connecting to IP: 204.15.192.108. \| 2018-10-02 03:21:43 Warning: Caught an exception during the processing of a timer event. Source: c_MainMDIWindow::m_UpdateTimer \| 2018-10-02 03:21:44 * Symbol settings are up-to-date for cts \| 2018-10-02 03:21:44 Received 5 login tokens. \| 2018-10-02 03:21:44 HTTPS connection to www.sierrachart.com:443 (5) \| Creating socket. Using TLS 1.2. \| 2018-10-02 03:21:45 HTTPS connection to www.sierrachart.com:443 (5) \| Connecting to IP: 204.15.192.108. \| 2018-10-02 03:21:45 Files to Open on Start up \| Opening file: Rates.Cht \| 2018-10-02 03:21:47 GE.20221200.CME_In Daily #1 \| Reloading chart. \| 2018-10-02 03:21:47 ZN.20181200.CME_F [CB] Weekly #2 \| Reloading chart. \| 2018-10-02 03:21:47 ZN.20181200.CME_F [CB] Daily #4 \| Reloading chart. \| 2018-10-02 03:21:47 HTTPS connection to login.sierrachart.com:443 (1) \| Socket gracefully closed by remote side. \| 2018-10-02 03:21:48 HTTPS connection to login.sierrachart.com:443 (1) \| Received socket Close event. \| 2018-10-02 03:21:48 GE.20211200.CME_In Daily #5 \| Reloading chart. \| 2018-10-02 03:21:48 GE.20211200.CME_In Weekly #6 \| Reloading chart. \| 2018-10-02 03:21:48 GE.20221200.CME_In Weekly #7 \| Reloading chart. \| 2018-10-02 03:21:48 HTTPS connection to login.sierrachart.com:443 (1) \| Signaling to core to close socket \| 2018-10-02 03:21:48 HTTPS connection to login.sierrachart.com:443 (1) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-10-02 03:21:48 HTTPS connection to login.sierrachart.com:443 (1) \| Closed. \| 2018-10-02 03:21:48 'Allow Support for Sierra Chart Data Feeds' is disabled. The GE.######00.CME_In pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:48 HD Request # 2 \| Downloading Historical Daily chart data for GE.20221200.CME_In. Starting date: 2018-10-01. Service: cts \| 2018-10-02 03:21:48 HD Request # 2 \| Requesting historical Daily data for GEZ22 starting at 2018-09-30 \| 2018-10-02 03:21:48 'Allow Support for Sierra Chart Data Feeds' is disabled. The ZN.######00.CME_F pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:48 HTTPS connection to historicaldata.sierrachart.com:443 (6) \| Creating socket. Using TLS 1.2. \| 2018-10-02 03:21:48 HTTPS connection to historicaldata.sierrachart.com:443 (6) \| Connecting to IP: 88.99.0.216. \| 2018-10-02 03:21:48 'Allow Support for Sierra Chart Data Feeds' is disabled. The GE.######00.CME_In pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:49 HTTPS connection to www.sierrachart.com:443 (4) \| Socket gracefully closed by remote side. \| 2018-10-02 03:21:49 HTTPS connection to www.sierrachart.com:443 (4) \| Received socket Close event. \| 2018-10-02 03:21:49 HTTPS connection to www.sierrachart.com:443 (4) \| Signaling to core to close socket \| 2018-10-02 03:21:49 HTTPS connection to www.sierrachart.com:443 (4) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-10-02 03:21:49 HTTPS connection to www.sierrachart.com:443 (4) \| Closed. \| 2018-10-02 03:21:49 HTTPS connection to www.sierrachart.com:443 (2) \| Socket gracefully closed by remote side. \| 2018-10-02 03:21:49 HTTPS connection to www.sierrachart.com:443 (2) \| Signaling to core to close socket \| 2018-10-02 03:21:49 HTTPS connection to www.sierrachart.com:443 (2) \| Received socket Close event. \| 2018-10-02 03:21:49 HTTPS connection to www.sierrachart.com:443 (2) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-10-02 03:21:49 HTTPS connection to www.sierrachart.com:443 (2) \| Closed. \| 2018-10-02 03:21:49 HD Request # 2 \| Receiving historical Daily data for GE.20221200.CME_In starting at 2018-10-01 \| 2018-10-02 03:21:49 HD Request # 2 \| Writing historical Daily data to the file GE.20221200.CME_In.dly \| 2018-10-02 03:21:49 HD Request # 2 \| Received 2 records from 2018-10-01 00:00:00 to 2018-10-02 00:00:00 (2.0 days) and wrote 2 records for GE.20221200.CME_In \| 2018-10-02 03:21:49 HD Request # 2 \| Completion time: 1s \| 2018-10-02 03:21:49 HD Request # 2 \| Daily data download complete for GE.20221200.CME_In. Unique request ID: 1 \| 2018-10-02 03:21:49 Removed historical data download ID 1 \| 2018-10-02 03:21:49 HD Request # 3 \| Downloading Historical Daily chart data for ZN.20181200.CME_F. Starting date: 2018-10-01. Service: cts \| 2018-10-02 03:21:49 HD Request # 3 \| Requesting historical Daily data for ZNZ18 starting at 2018-09-30 \| 2018-10-02 03:21:49 GE.20221200.CME_In Weekly #7 \| Reloading chart. \| 2018-10-02 03:21:50 CTS T4 FIX \| Connecting to CTS Live server fix.t4login.com:10443 \| 2018-10-02 03:21:50 CTS T4 FIX \| Firm: AMP \| 2018-10-02 03:21:50 GE.20221200.CME_In Daily #1 \| Reloading chart. \| 2018-10-02 03:21:50 HD Request # 3 \| Receiving historical Daily data for ZN.20181200.CME_F starting at 2018-10-01 \| 2018-10-02 03:21:50 HD Request # 3 \| Writing historical Daily data to the file ZN.20181200.CME_F.dly \| 2018-10-02 03:21:50 HD Request # 3 \| Received 2 records from 2018-10-01 00:00:00 to 2018-10-02 00:00:00 (2.0 days) and wrote 2 records for ZN.20181200.CME_F \| 2018-10-02 03:21:50 HD Request # 3 \| Completion time: 1s \| 2018-10-02 03:21:50 HD Request # 3 \| Daily data download complete for ZN.20181200.CME_F. Unique request ID: 2 \| 2018-10-02 03:21:50 Removed historical data download ID 2 \| 2018-10-02 03:21:50 HD Request # 4 \| Downloading Historical Daily chart data for GE.20211200.CME_In. Starting date: 2018-10-01. Service: cts \| 2018-10-02 03:21:50 HD Request # 4 \| Requesting historical Daily data for GEZ21 starting at 2018-09-30 \| 2018-10-02 03:21:50 ZN.20181200.CME_F [CB] Weekly #2 \| Reloading chart. \| 2018-10-02 03:21:50 ZN.20181200.CME_F [CB] Daily #4 \| Reloading chart. \| 2018-10-02 03:21:50 CTS FIX socket (7) \| Creating socket. Using TLS 1.0. \| 2018-10-02 03:21:51 CTS FIX socket (7) \| Connecting to IP: 74.201.6.74. \| 2018-10-02 03:21:51 HD Request # 4 \| Receiving historical Daily data for GE.20211200.CME_In starting at 2018-10-01 \| 2018-10-02 03:21:51 HD Request # 4 \| Writing historical Daily data to the file GE.20211200.CME_In.dly \| 2018-10-02 03:21:51 HD Request # 4 \| Received 2 records from 2018-10-01 00:00:00 to 2018-10-02 00:00:00 (2.0 days) and wrote 2 records for GE.20211200.CME_In \| 2018-10-02 03:21:51 HD Request # 4 \| Completion time: 0s \| 2018-10-02 03:21:51 HD Request # 4 \| Daily data download complete for GE.20211200.CME_In. Unique request ID: 3 \| 2018-10-02 03:21:51 Removed historical data download ID 3 \| 2018-10-02 03:21:51 HTTPS connection to www.sierrachart.com:443 (5) \| Socket gracefully closed by remote side. \| 2018-10-02 03:21:51 HTTPS connection to www.sierrachart.com:443 (5) \| Received socket Close event. \| 2018-10-02 03:21:51 HTTPS connection to www.sierrachart.com:443 (5) \| Signaling to core to close socket \| 2018-10-02 03:21:51 HTTPS connection to www.sierrachart.com:443 (5) \| Graceful close received or receive error. Shutdown complete. Closing socket now. \| 2018-10-02 03:21:51 HTTPS connection to www.sierrachart.com:443 (5) \| Closed. \| 2018-10-02 03:21:51 CTS FIX: Sending the Logon message. \| 2018-10-02 03:21:51 CTS T4 FIX \| FIX version: 4.7.20.0 \| 2018-10-02 03:21:52 CTS T4 FIX \| Connected to data and trading server. \| 2018-10-02 03:21:52 CTS T4 FIX \| Received Account List collateral report. \| 2018-10-02 03:21:52 CTS T4 FIX \| Subscribing to account: CT1* \| 2018-10-02 03:21:52 GE.20211200.CME_In Daily #5 \| Reloading chart. \| 2018-10-02 03:21:52 Supported exchange: L_J (Euronext Index Futures) \| 2018-10-02 03:21:52 Supported exchange: ICE_IC (ICE EU Futures) \| 2018-10-02 03:21:52 Supported exchange: L_Y (Euronext Commodity Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_ELE (NYMEX Power Futures) \| 2018-10-02 03:21:52 Supported exchange: SGX_COp (SGX Commodity Options) \| 2018-10-02 03:21:52 Supported exchange: ICE_WOp (ICE US Canada Options) \| 2018-10-02 03:21:52 Supported exchange: L_YOp (Euronext Commodity Options) \| 2018-10-02 03:21:52 Supported exchange: E_INXOp (Eurex Index Options) \| 2018-10-02 03:21:52 Supported exchange: CME_FRE (NYMEX Freight Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_KOp (KCBT Options) \| 2018-10-02 03:21:52 Supported exchange: CME_HoOp (CME Housing Options) \| 2018-10-02 03:21:52 Supported exchange: E_FITOp (Eurex Interest Rate Options) \| 2018-10-02 03:21:52 Supported exchange: ICE_ICOp (ICE EU Options) \| 2018-10-02 03:21:52 Supported exchange: ICE_FOp (ICE EU Financial Options) \| 2018-10-02 03:21:52 Supported exchange: ICE_CO (ICE US Commodity Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_COAL (NYMEX Coal Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_COp (CBOT Commodity Options) \| 2018-10-02 03:21:52 Supported exchange: SGX_C (SGX Commodity Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_EqOp (CME Equity Options) \| 2018-10-02 03:21:52 Supported exchange: E_VOL (Eurex Volatility Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_CL (NYMEX CrudeOil Futures) \| 2018-10-02 03:21:52 Supported exchange: ICE_IN (ICE US Index Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_Fo (CME Foreign Exchange Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_Ho (CME Housing Futures) \| 2018-10-02 03:21:52 Supported exchange: ICE_INOp (ICE US Index Options) \| 2018-10-02 03:21:52 Supported exchange: CME_AgOp (CME Agricultural Options) \| 2018-10-02 03:21:52 Supported exchange: CME_In (CME Interest Rate Futures) \| 2018-10-02 03:21:52 Supported exchange: E_CUR (Eurex Currency Futures) \| 2018-10-02 03:21:52 Supported exchange: E_FBDOp (Eurex Fixed Income Options) \| 2018-10-02 03:21:52 Supported exchange: CME_CO (COMEX Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_Ag (CME Agricultural Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_EOp (CBOT Equity Options) \| 2018-10-02 03:21:52 Supported exchange: CME_C (CBOT Commodity Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_F (CBOT Financial Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_E (CBOT Equity Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_K (KCBT Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_O (MGEX Futures) \| 2018-10-02 03:21:52 Supported exchange: LME_PR (LME Precious Metal Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_FOp (CBOT Financial Options) \| 2018-10-02 03:21:52 Supported exchange: ICE_MOp (ICE US Metals Options) \| 2018-10-02 03:21:52 Supported exchange: E_FIXOp (E_FIXOp) \| 2018-10-02 03:21:52 GE.20211200.CME_In Weekly #6 \| Reloading chart. \| 2018-10-02 03:21:52 'Allow Support for Sierra Chart Data Feeds' is disabled. The GE.######00.CME_In pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:52 Supported exchange: E_INX (Eurex Index Futures) \| 2018-10-02 03:21:52 Supported exchange: ICE_M (ICE US Metals Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_OOp (MGEX Options) \| 2018-10-02 03:21:52 Supported exchange: CME_COALOp (NYMEX Coal Options) \| 2018-10-02 03:21:52 Supported exchange: ICE_CU (ICE US Currency Futures) \| 2018-10-02 03:21:52 Supported exchange: ICE_C (ICE EU Commodity Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_NG (NYMEX NatGas Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_CLOp (NYMEX CrudeOil Options) \| 2018-10-02 03:21:52 Supported exchange: E_INT (Eurex Interest Rate Futures) \| 2018-10-02 03:21:52 Supported exchange: ICE_F (ICE EU Financial Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_NYOp (NYMEX Options) \| 2018-10-02 03:21:52 Supported exchange: CME_We (CME Weather Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_REFOp (NYMEX Refined Products Options) \| 2018-10-02 03:21:52 Supported exchange: CME_PET (NYMEX NGL/Petrochemicals Futures) \| 2018-10-02 03:21:52 Supported exchange: ICE_W (ICE US Canada Futures) \| 2018-10-02 03:21:52 Supported exchange: ICE_COOp (ICE US Commodity Options) \| 2018-10-02 03:21:52 Supported exchange: E_CUROp (Eurex Currency Options) \| 2018-10-02 03:21:52 Supported exchange: CME_PETOp (NYMEX NGL/Petrochemicals Options) \| 2018-10-02 03:21:52 Supported exchange: E_BND (Eurex Fixed Income Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_COOp (COMEX Options) \| 2018-10-02 03:21:52 Supported exchange: LME_ME (LME Metal Futures) \| 2018-10-02 03:21:52 Supported exchange: LME_PL (LME Plastic Futures) \| 2018-10-02 03:21:52 Supported exchange: ICE_COp (ICE EU Commodity Options) \| 2018-10-02 03:21:52 Supported exchange: CME_InOp (CME Interest Rate Options) \| 2018-10-02 03:21:52 Supported exchange: CME_FREOp (NYMEX Freight Options) \| 2018-10-02 03:21:52 Supported exchange: CME_ELEOp (NYMEX Power Options) \| 2018-10-02 03:21:52 Supported exchange: CME_Eq (CME Equity Futures) \| 2018-10-02 03:21:52 Supported exchange: CBOE_CFE (CFE) \| 2018-10-02 03:21:52 Supported exchange: CME_NGOp (NYMEX NatGas Options) \| 2018-10-02 03:21:52 Supported exchange: CME_NY (NYMEX Futures) \| 2018-10-02 03:21:52 Supported exchange: CME_FoOp (CME Foreign Exchange Options) \| 2018-10-02 03:21:52 Supported exchange: CME_REF (NYMEX Refined Products Futures) \| 2018-10-02 03:21:52 Supported exchange: LME_IN (LME Index Futures) \| 2018-10-02 03:21:52 CTS T4 FIX \| Starting real-time market data updates for: GE.20221200.CME_In. ID: 1 \| 2018-10-02 03:21:52 CTS T4 FIX \| Requesting security definition data for: GE.20221200.CME_In. ID: 1 \| 2018-10-02 03:21:52 'Allow Support for Sierra Chart Data Feeds' is disabled. The ZN.######00.CME_F pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:52 CTS T4 FIX \| Starting real-time market data updates for: ZN.20181200.CME_F. ID: 2 \| 2018-10-02 03:21:52 CTS T4 FIX \| Requesting security definition data for: ZN.20181200.CME_F. ID: 2 \| 2018-10-02 03:21:52 'Allow Support for Sierra Chart Data Feeds' is disabled. The GE.######00.CME_In pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:53 CTS T4 FIX \| Starting real-time market data updates for: GE.20211200.CME_In. ID: 3 \| 2018-10-02 03:21:53 CTS T4 FIX \| Requesting security definition data for: GE.20211200.CME_In. ID: 3 \| 2018-10-02 03:21:53 CTS T4 FIX \| Sending security definition request to obtain SecurityID for symbol GE.20211200.CME_In \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol RB.20181200.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol BZ.20181200.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol BZ.XCME_NY BZ (Z18 RB)-(Z18).CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol HO.20181100.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol CL.20181100.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol CL.XCME_NY CL (X18 HO)-(X18).CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol RB.20181100.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol CL.20191200.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol CL.20201200.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol CL.CME_20191200_CLZ9-CLZ0.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol CL.20181200.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol NG.20181200.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol HO.20181200.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol ZB.20181200.CME_F. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol CL.XCME_NY CL (X18 RB)-(X18).CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol BZ.20181100.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol BZ.XCME_NY BZ (X18 HO)-(X18).CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol NG.20181100.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol BZ.XCME_NY BZ (Z18 HO)-(Z18).CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol BZ.XCME_NY BZ (X18 RB)-(X18).CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received unsolicited security definition for symbol CL.CME_20181200_CLZ8-CLZ9.CME_NY. Making full security definition request for additional details. \| 2018-10-02 03:21:53 CTS T4 FIX \| Received 'Account Update/Balance Data' collateral report. \| 2018-10-02 03:21:53 CTS T4 FIX \| Sending security definition request to obtain SecurityID for symbol GE.20221200.CME_In \| 2018-10-02 03:21:54 CTS T4 FIX \| Received matching security definition for symbol GE.20211200.CME_In. Subscribing to data. \| 2018-10-02 03:21:56 CTS T4 FIX \| Subscribing to symbol GE.20211200.CME_In. Market: CME_20211200_GEZ1 \| 2018-10-02 03:21:56 Contract-Exchange: GE-CME_In. Description: Eurodollar Dec21. Tick Size: 0.500000. Value Format: 1. Price Multiplier: 0.100000. Currency Value Per Tick: 12.500000 \| 2018-10-02 03:21:56 CTS T4 FIX \| Received 1 security definitions for underlying symbol GE \| 2018-10-02 03:21:56 'Allow Support for Sierra Chart Data Feeds' is disabled. The RB.######00.CME_NY pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:56 Contract specifications for RB.20181200.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 4.2 \| 2018-10-02 03:21:56 'Allow Support for Sierra Chart Data Feeds' is disabled. The BZ.######00.CME_NY pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:56 Contract specifications for BZ.20181200.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 Contract specifications for BZ.XCME_NY BZ (Z18 RB)-(Z18).CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 'Allow Support for Sierra Chart Data Feeds' is disabled. The HO.######00.CME_NY pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:56 Contract specifications for HO.20181100.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 4.2 \| 2018-10-02 03:21:56 'Allow Support for Sierra Chart Data Feeds' is disabled. The CL.######00.CME_NY pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:56 Contract specifications for CL.20181100.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 Contract specifications for CL.XCME_NY CL (X18 HO)-(X18).CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 'Allow Support for Sierra Chart Data Feeds' is disabled. The RB.######00.CME_NY pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:56 Contract specifications for RB.20181100.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 4.2 \| 2018-10-02 03:21:56 'Allow Support for Sierra Chart Data Feeds' is disabled. The CL.######00.CME_NY pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:56 Contract specifications for CL.20191200.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 'Allow Support for Sierra Chart Data Feeds' is disabled. The CL.######00.CME_NY pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:56 Contract specifications for CL.20201200.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 Contract specifications for CL.CME_20191200_CLZ9-CLZ0.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 'Allow Support for Sierra Chart Data Feeds' is disabled. The CL.######00.CME_NY pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:56 Contract specifications for CL.20181200.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 'Allow Support for Sierra Chart Data Feeds' is disabled. The NG.######00.CME_NY pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:56 Contract specifications for NG.20181200.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 'Allow Support for Sierra Chart Data Feeds' is disabled. The HO.######00.CME_NY pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:56 Contract specifications for HO.20181200.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 4.2 \| 2018-10-02 03:21:56 'Allow Support for Sierra Chart Data Feeds' is disabled. The ZB.######00.CME_F pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:56 Contract specifications for ZB.20181200.CME_F. Multiplier: 0.00001000. Tick Size: 0.03125. Value Format: 132. Currency Value per Tick: 31.25 \| 2018-10-02 03:21:56 Contract specifications for CL.XCME_NY CL (X18 RB)-(X18).CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 Contract specifications for BZ.XCME_NY BZ (X18).CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 0 \| 2018-10-02 03:21:56 Contract specifications for BZ.XCME_NY BZ (X18 HO)-(X18).CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 0 \| 2018-10-02 03:21:56 'Allow Support for Sierra Chart Data Feeds' is disabled. The NG.######00.CME_NY pattern/symbol will not use the SC Exchange Data Feed. \| 2018-10-02 03:21:56 Contract specifications for NG.20181100.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 Contract specifications for BZ.XCME_NY BZ (Z18 HO)-(Z18).CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 Contract specifications for BZ.XCME_NY BZ (X18 RB)-(X18).CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 0 \| 2018-10-02 03:21:56 Contract specifications for CL.CME_20181200_CLZ8-CLZ9.CME_NY. Multiplier: 1. Tick Size: 1. Value Format: 0. Currency Value per Tick: 10 \| 2018-10-02 03:21:56 CTS T4 FIX \| Received matching security definition for symbol GE.20221200.CME_In. Subscribing to data. \| 2018-10-02 03:21:56 CTS T4 FIX \| Subscribing to symbol GE.20221200.CME_In. Market: CME_20221200_GEZ2 \| 2018-10-02 03:21:56 Contract-Exchange: GE-CME_In. Description: Eurodollar Dec22. Tick Size: 0.500000. Value Format: 1. Price Multiplier: 0.100000. Currency Value Per Tick: 12.500000 \| 2018-10-02 03:21:56 CTS T4 FIX \| Received 1 security definitions for underlying symbol GE \| 2018-10-02 03:21:56 Contract specifications for GE.20211200.CME_In. Multiplier: 0.1. Tick Size: 0.5. Value Format: 1. Currency Value per Tick: 12.5 \| 2018-10-02 03:21:56 Contract specifications for GE.20221200.CME_In. Multiplier: 0.1. Tick Size: 0.5. Value Format: 1. Currency Value per Tick: 12.5 \| 2018-10-02 03:21:56 CTS T4 FIX \| Sending security definition request to obtain SecurityID for symbol ZN.20181200.CME_F \| 2018-10-02 03:21:56 CTS T4 FIX \| Received matching security definition for symbol ZN.20181200.CME_F. Subscribing to data. \| 2018-10-02 03:21:56 CTS T4 FIX \| Subscribing to symbol ZN.20181200.CME_F. Market: XCME_F ZN (Z18) \| 2018-10-02 03:21:56 Contract-Exchange: ZN-CME_F. Description: 10yr Note Dec18. Tick Size: 0.015625. Value Format: 132. Price Multiplier: 0.000001. Currency Value Per Tick: 15.625000 \| 2018-10-02 03:21:56 CTS T4 FIX \| Received 1 security definitions for underlying symbol ZN \| 2018-10-02 03:21:56 Contract specifications for ZN.20181200.CME_F. Multiplier: 0.00000100. Tick Size: 0.015625. Value Format: 132. Currency Value per Tick: 15.625 \| 2018-10-02 03:21:56 CTS T4 FIX \| Requesting Open Orders for account: CT1. Request ID: 1129153 \| 2018-10-02 03:21:57 CTS T4 FIX \| No open orders for account CT101785 \| 2018-10-02 03:21:57 CTS T4 FIX \| Requesting historical Fills for account: CT1. Request ID: 1129154 \| 2018-10-02 03:22:07 CTS T4 FIX \| Received Account List collateral report. \| 2018-10-02 03:22:07 CTS T4 FIX \| Server provided no historical order fills for account 01BC30CC-6402-48DB-BA50-468C8042C0E7 \| 2018-10-02 03:22:07 Date Time Of Last Edit: 2018-10-02 08:24:54

[2018-10-02 18:57:52] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will be looking this over. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2018-10-02 19:13:02] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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