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Date/Time: Sun, 12 May 2024 18:37:58 +0000



Market data logon unsuccessful

View Count: 571

[2018-10-02 06:23:58]
User357295 - Posts: 76
Can't log on
Server message : Please relogon later and call the customer support if the problem persists.
Well, the problem persists and my internet connection is working properly.
[2018-10-02 06:26:07]
samual sprat - Posts: 343
same running 8014, retrying fixes it eventuslly sometimes
[2018-10-02 06:49:15]
Martina V - Posts: 12
I have the same problem and nobody can help me, they told me, that the mistake is on my side, but it doesn´t
[2018-10-02 07:29:42]
samual sprat - Posts: 343
exit and reopen the sierra app, it works eventually
[2018-10-02 07:46:55]
Martina V - Posts: 12
I exit and reopened app before, and it didn´t work. But now it is OK
[2018-10-02 08:29:40]
Sierra Chart Engineering - Posts: 104368
Only CQG and/or your broker can resolve this. This is not within our control.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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