Support Board
Date/Time: Thu, 30 Oct 2025 08:45:43 +0000
Market data logon unsuccessful
View Count: 755
| [2018-10-02 06:23:58] |
| User357295 - Posts: 76 |
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Can't log on Server message : Please relogon later and call the customer support if the problem persists. Well, the problem persists and my internet connection is working properly. |
| [2018-10-02 06:26:07] |
| samual sprat - Posts: 343 |
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same running 8014, retrying fixes it eventuslly sometimes
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| [2018-10-02 06:49:15] |
| Martina V - Posts: 12 |
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I have the same problem and nobody can help me, they told me, that the mistake is on my side, but it doesn´t
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| [2018-10-02 07:29:42] |
| samual sprat - Posts: 343 |
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exit and reopen the sierra app, it works eventually
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| [2018-10-02 07:46:55] |
| Martina V - Posts: 12 |
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I exit and reopened app before, and it didn´t work. But now it is OK
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| [2018-10-02 08:29:40] |
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Only CQG and/or your broker can resolve this. This is not within our control.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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