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Direct MessagesDate/Time: Thu, 25 Apr 2024 18:56:24 +0000
Question regarding TOS data after hours
View Count: 796
| [2018-09-28 22:22:28] |
| Stephan908 - Posts: 46 |
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Hi support, I'm using thinkorswim for my data and I noticed my charts don't look right in the after hours session. If I use the 'delete and download data' option, it will fix itself but I have 30+ charts on my screen so I was hoping there's an easier way. I tried searching on the support board for a solution but I didn't find the exact problem. I know I can switch to sierra data feed if I want something more reliable but I was hoping there's a solution to this. Please take a look at the screenshots. Thank you for your help!
Date Time Of Last Edit: 2018-09-28 22:24:12
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 TOS_data_1.png / V - Attached On 2018-09-28 22:24:05 UTC - Size: 17.93 KB - 198 views TOS_data_2.png / V - Attached On 2018-09-28 22:24:08 UTC - Size: 18.12 KB - 191 views |
| [2018-09-29 14:40:59] |
| Stephan908 - Posts: 46 |
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I just found the "Delete and Download Data - All Charts" option so that's a good workaround. Please let me know if there's a way to stop it from happening (other than switching data feed) that would be really helpful. Thanks again! Have a good weekend!
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| [2018-09-29 19:50:26] |
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This is our response we prepared before your second post. There certainly can be a variation in the data for stocks between TD Ameritrade and the Sierra Chart Historical Data service which is used for the historical data when using TD Ameritrade. It is has to do with which trades are included in the Intraday chart data. There really is no right or wrong. To re-download data for all charts, use this command: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Deleting and Downloading Intraday Data for All Charts There is no solution other than to just use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-29 19:51:06
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