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Direct MessagesDate/Time: Fri, 26 Apr 2024 05:20:21 +0000
1809 crashes when no server address is given (IB + Sierra Data Feed)
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| [2018-09-28 19:27:07] |
| User286145 - Posts: 1 |
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I use Interactive Brokers as trading service in conjuction with the Sierra Chart Real-Time data feed on Windows 7. After updating to version 1809 Sierrachart crashes as soon as I press the "Connect to Data Feed"-button. The reason for this behaviour seems to be a missing entry in Data/Trade Service Settings->"Server Address and Port" for Interactive Brokers. As soon as there is some text in that field Sierrachart doesn't crash anymore. With the right text it even works as before the update :). I forgot which version I used before upgrading to 1809, but at least version 1781 seems to use default values (without crashing)) when no Server Address and Port is given, which is why I did not notice the missing entry until now. |
Private File |
| [2018-09-28 19:57:27] |
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Thank you for letting us know. We are solving this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-28 20:30:33] |
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Version 1813 has now been released.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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