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Direct MessagesDate/Time: Fri, 26 Apr 2024 00:33:20 +0000
Charts / Misplaced Lines
View Count: 948
| [2018-09-27 15:37:38] |
| User371906 - Posts: 141 |
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Hello, I draw support and resistance lines on my 1hr chart which are copied to my 5min chart, but as of lately the lines no longer correspond accurately on my 5 min chart as before. The are off and not set correctly. I have same charts settings. Version 1808 Can you please give me an idea as to why it is now different? Than you Regards g |
| [2018-09-27 17:57:28] |
| John - SC Support - Posts: 31131 |
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Please attach screenshots of what you are seeing in the two charts. You can follow the procedures here for how to post screenshots: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-28 02:49:11] |
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Based on how you have described this it could be a scale issue. Refer to: Chart Scale and Scale Adjusting Make sure that you are using an Automatic Scale Range for those lines. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-28 02:49:20
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| [2018-09-28 09:07:22] |
| User371906 - Posts: 141 |
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John, Good morning, Thanks for reply, I do have charts set in Automatic Scale Range but drawing lines don't align as they did before upgraded to 1808. 1 hr http://www.sierrachart.com/image.php?Image=1538125350982.png 5 min http://www.sierrachart.com/image.php?Image=153812538039.png Kindly g |
| [2018-09-28 10:07:17] |
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We need to get that particular chart to look at this. Provide that by following these instructions here: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-28 11:02:56] |
| User371906 - Posts: 141 |
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Chartbook attached. Regards |
 Chartbook102.Cht - Attached On 2018-09-28 11:02:14 UTC - Size: 43.6 KB - 236 views Attachment Deleted. |
| [2018-09-28 20:40:47] |
| John - SC Support - Posts: 31131 |
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We do not see any problems with the drawings in the chartbook that you gave us. The Anchor Points are being properly copied to another chart and the lines are drawn appropriately given the timeframes. The one thing we want to point out is that due to these drawings coming from different timeframe charts, they may appear to show something that may not show in all timeframes. For example, if a drawing has a starting point of 15:15:00, and is then copied to a 60 min chart that displays on the hour, then that first anchor point is going to be tied to the bar that contains that 15:15:00 time, which would be 15:00:00. It is possible that that bar has a low that occurred prior to 15:15:00 but after 15:00:00, in which case it would appear to cross the wick, but in a 5 minute timeframe it would not show this crossing since it will be tied to the 15:15:00 bar in that timeframe. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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