Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 10:20:51 +0000



TDAmeritrade connection

View Count: 1234

[2018-09-26 16:23:38]
User653934 - Posts: 17
TDAmeritrade stocks connection has stopped streaming. They say there isn't a problem on their side. My futures stream fine with another broker.
[2018-09-26 19:18:45]
John - SC Support - Posts: 30399
In order to fix the problem with the TD Ameritrade Data, perform the following steps:

Go to "File >> Data/Trade Service Settings".

Set Streamer Address Override to: streamer-ext-bin-tx.tdameritrade.com

Reconnect to the data feed by selecting, "File >> Disconnect" and then "File >> Connect To Data Feed".
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-09-27 11:51:26]
User653934 - Posts: 17
I downloaded the updated version of SC and data is streaming now. Thank you.
[2018-09-27 15:00:24]
Sierra Chart Engineering - Posts: 104368
This was a TD Ameritrade problem and using an updated version of Sierra Chart would not help. You need to follow the instructions given above. And also TD Ameritrade has now resolved the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-27 15:00:45

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account