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Date/Time: Tue, 23 Apr 2024 06:51:10 +0000



Chart Streaming Not Working

View Count: 726

[2018-09-26 13:49:36]
GoodGuyGaf - Posts: 4
For some reason my charts are no longer streaming. Nothing about my TD Ameritrade account (where I am streaming from) has changed and I seem to be able to connect to my account, I am just unable to get it to stream like it normally does.

Here's a screenshot of the message log:
imageMSG Log.PNG / V - Attached On 2018-09-26 13:48:40 UTC - Size: 139.6 KB - 219 views
Attachment Deleted.
[2018-09-26 14:40:43]
GoodGuyGaf - Posts: 4
Any ideas? Nothing has changed since yesterday (other than paying for my service for the next 3 months and having that start again today).

I tried looking up Windows Error Code 10053 and see that there are others that received this before, but there isn't any specific fixes mentioned..

I also tried turning off my firewall and restarting to see if that would fix it and it did not.

Lastly, the connection with TD Ameritrade does seem to establish, as in I get to download charts, they just aren't streaming anymore like they were yesterday.

Any help would be appreciated. Thank you
[2018-09-26 19:18:33]
John - SC Support - Posts: 31027
In order to fix the problem with the TD Ameritrade Data, perform the following steps:

Go to "File >> Data/Trade Service Settings".

Set Streamer Address Override to: streamer-ext-bin-tx.tdameritrade.com

Reconnect to the data feed by selecting, "File >> Disconnect" and then "File >> Connect To Data Feed".
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[2018-09-26 19:31:04]
GoodGuyGaf - Posts: 4
Thank you so much for the fix!

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