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Direct MessagesDate/Time: Sat, 27 Apr 2024 05:17:14 +0000
TLS 1.O encryption error with TD Data feed
View Count: 1182
| [2018-09-26 10:49:05] |
| jmt816 - Posts: 45 |
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I updated SC to latest version (1809) this morning, and am getting continuous errors as follows: TD Ameritrade | Streamer request #386 initiated. | 2018-09-26 06:42:55 HTTPS ameritrade02.streamer.com:443 (413) | Creating socket. Using TLS 1.0. | 2018-09-26 06:42:55 HTTPS ameritrade02.streamer.com:443 (413) | Connecting to IP: 198.200.171.137. | 2018-09-26 06:42:55 HTTPS ameritrade02.streamer.com:443 (413) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:14094410:SSL routines:ssl3_read_bytes:sslv3 alert handshake failure; error:140940E5:SSL routines:ssl3_read_bytes:ssl handshake failure | 2018-09-26 06:42:55 HTTPS ameritrade02.streamer.com:443 (413) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2018-09-26 06:42:55 * HTTPS ameritrade02.streamer.com:443 (413) | Received socket Close event. | 2018-09-26 06:42:55 HTTPS ameritrade02.streamer.com:443 (413) | Signaling to core to close socket | 2018-09-26 06:42:55 TD Ameritrade | Lost the connection with the streamer. Request ID: 386. Will re-request data. | 2018-09-26 06:42:55 If the data feed does not resume, reconnect with 'File >> Disconnect' and 'File >> Connect to Data Feed'. | 2018-09-26 06:42:55 I tried rolling back SC to several previous versions (1803 and 1798) and get the same error with those as well. FWIW, i run 2 separate instances, 1 using TD and the other using Transact. I am NOT getting the error from the Transact version. Do not know if the SSL function call is even used for Transact, so can't tell if the issue is with TD or with the use of TLS 1.0 (which shouldn't be used anymore anyway). The log keeps popping open on each error, which is certainly annoying, to say the least. Would appreciate your thoughts and hopefully a resolution. Thanks! |
| [2018-09-26 19:17:31] |
| John - SC Support - Posts: 31159 |
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In order to fix the problem with the TD Ameritrade Data, perform the following steps: Go to "File >> Data/Trade Service Settings". Set Streamer Address Override to: streamer-ext-bin-tx.tdameritrade.com Reconnect to the data feed by selecting, "File >> Disconnect" and then "File >> Connect To Data Feed". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-26 19:53:48] |
| jmt816 - Posts: 45 |
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perfect, thanks!!! all fixed :)
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