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Date/Time: Fri, 29 Mar 2024 06:19:14 +0000



No streaming data after updates

View Count: 700

[2018-09-25 18:58:57]
motorola7 - Posts: 19
Did a Win7 Update. Lost some charts in the current Chart Book
and get data to the last minute but NO streaming data.
Updated from ver. 1669 to latest but still no data streaming.
[2018-09-25 19:42:34]
Sierra Chart Engineering - Posts: 104368
To access a backup Chartbook, refer to:
Chartbooks (Workspaces): Accessing a Backup Chartbook File

Tell us one of the symbols you are not receiving real-time data on.

And follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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