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Trade Window - Cancell All button stays depressed

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[2018-09-21 20:10:43] #1 [Go To First Post]
Meklon - Posts: 217
Hello support, I have encountered something odd. On the trade window, after pressing "Cancel ALL" button, it stays depressed (similar if you would click (press the button)) and not release it. Is this normal behavior? It doesn't happen when pressing any other buttons (Reverse, Flatten). Seem to be happening on all charts. Please see attached image. Date Time Of Last Edit: 2018-09-21 20:11:29


Cancel_All.png / V - Attached On 2018-09-21 20:10:28 UTC - Size: 14.81 KB - 196 views

[2018-09-21 21:39:41] #2 [Go To First Post]
John - SC Support - Posts: 31098
Yes, this is normal behavior. It stays in the Unavailable state if there are no orders to cancel. Once there are orders available, it will change its state. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2018-09-21 21:47:51] #3 [Go To First Post]
Meklon - Posts: 217
Great, thank you for confirming it! Just wanted to make sure not running a faulty version that may affect the order routing.

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