Login Page - Create Account

Support Board


Date/Time: Tue, 23 Apr 2024 19:30:40 +0000



DOM - best bids/offers

View Count: 635

[2018-09-17 16:20:51]
kerobo0000 - Posts: 4
Thank you for extending the trial. When viewing the DOM, it doesn't show the next 10 best bids/offers - only the one best bid and one best offer. Could this be due to an account setting? Is there anything you can do to help? I've restarted Sierra Charts & broker platform and have also disconnected and reconnected to the data feed. Any help you can provide will be helpful. thank you
[2018-09-17 18:01:33]
Sierra Chart Engineering - Posts: 104368
You should be seeing 10 levels of market depth. Tell us the symbol you are looking at.

And make sure the Low Bandwidth option is disabled:

Sierra Chart Exchange Data Feed: Low Bandwidth Option
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-17 19:08:53

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account