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Date/Time: Wed, 24 Apr 2024 12:33:14 +0000



charts not updating

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[2018-09-13 16:28:26]
User459066 - Posts: 8
Hi,

My charts are not updating, they are about 20 minutes behind time.

It seems to be all the futures charts. I don't know if I have deactivated something in the Exchange Data feed section in accounts.

I was trying to get the S&P futures contract. SPU18/SPZ18 and all my currency futures are not loading
Please help.

Thanks
[2018-09-13 16:31:20]
Sierra Chart - Max - Posts: 5592
You have CME Exchange options active that require a funded trading account with a supported Trading service, for more information refer to the Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges section here:
Sierra Chart Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

Also for S&P futures use the symbol ESZ18.
Sierra Chart Support
Date Time Of Last Edit: 2018-09-13 16:34:34

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