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Date/Time: Fri, 19 Apr 2024 23:43:41 +0000



Chartbooks do not hold new settings

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[2018-09-13 12:41:15]
User560374 - Posts: 8
I am having issues with my chart books not holding new config settings, as well, when I go from sim mode to trade mode or even from say session to evening session the charts loose information that was downloaded to them earlier. I am using chart books that were set up and set to me by a friend and he is not having any issues. The platform seems very unstable when trading and loosing information when I change a view and is quite disturbing when live trading.

Is there a fix? Should I delete Sierra Charts and reload the program? If so how do you save all your chart books?

Thanks
Tripp
[2018-09-13 17:18:37]
Sierra Chart Engineering - Posts: 104368
This does not make sense and we do not know what setting you referring to. Tell us one particular setting you are referring to. We need to know.


The platform seems very unstable when trading
What do you mean? This does not make sense either.

Should I delete Sierra Charts and reload the program?
Definitely not.

If so how do you save all your chart books?
You need to use File >> Save All. Chartbooks are documented here:
Chartbooks (Workspaces)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-13 17:19:30

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