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Date/Time: Thu, 13 Jun 2024 09:58:11 +0000



problems

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[2013-10-23 23:21:45]
User67522 - Posts: 6
I traded my first day of the TopStep combine had a great p/l 800 --- net and its not showing up. I was able to log in using sierra without a hitch this AM now its not connecting at all

thanks

[2013-10-23 23:37:47]
Sierra Chart Engineering - Posts: 104368
Make sure you disable Sierra Chart Trade Simulation mode:
http://www.sierrachart.com/index.php?l=doc/doc_Trading.html#DifferenceBetweenSimAndNonSim

For help with CTS T4 connection problems refer to step number 14 here:
http://www.sierrachart.com/index.php?l=doc/CTS_T4.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-10-24 00:18:27]
User67522 - Posts: 6
SO I AM SUPPOSED TO ENTER THE USERNAME FROM TOPSTEP AND NOT MY USER NAME FROM SIERRA???????????????/
[2013-10-24 00:19:56]
User67522 - Posts: 6
I WAS TOLD TO USE MY USER NAME THAT SIERRA GAVE ME SO CONFUSING!!!
[2013-10-24 00:22:46]
Sierra Chart Engineering - Posts: 104368
In Global Settings >> Data/Trade Service Settings, you need to use the connection information that Top Step Trader has provided.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-10-24 00:23:26

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