Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 15:56:02 +0000



Charts not moving

View Count: 605

[2018-09-09 22:05:51]
wingz - Posts: 121
I connected at 6:00 PM when the market opened. My Infinity DOM is moving. The charts are not. What's the problem?
[2018-09-09 22:22:05]
User731023 - Posts: 128
I am having the same issue.
I called Transact on Friday when they first went down.
They said it was a CME issue.

Looks like CME issue is taken care of but not interface/server
for the charts. Or whatever...
[2018-09-09 22:24:58]
User731023 - Posts: 128
Spoke with Transact at 5:24 CST.
They are working on it...
[2018-09-09 22:26:53]
abrown8703 - Posts: 64
Yeah, this funkiness started Friday with my data feed constantly dropping. I have no charts or data as of right now and no one is answering TransAct' support line. Lets hope this is resolved before the New York session.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account