Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Wed, 24 Apr 2024 18:10:10 +0000
Market Data Agreement (With US Equities Agreement)
View Count: 960
| [2018-09-06 06:05:20] |
| User454054 - Posts: 29 |
|
When I make this agrement, it asked me to "Please correct the following errors and try again: "Name" is a required field." How to make the name? |
| [2018-09-06 06:09:40] |
| |
|
Just type your first and last name. Is there any problem with entering that? Make sure you use this character set for the letters: https://en.wikipedia.org/wiki/Latin_script#ISO_basic_Latin_alphabet Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-06 06:12:51] |
| User454054 - Posts: 29 |
|
I can not find anywhere to put my name
|
 WeChat Image_20180906140727.png / V - Attached On 2018-09-06 06:11:19 UTC - Size: 227.62 KB - 301 views |
| [2018-09-06 06:22:37] |
| |
|
We will let Barchart know about this now. We will follow-up with you as soon as we have an answer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-09-06 06:22:50
|
| [2018-09-06 06:25:16] |
| User454054 - Posts: 29 |
|
one more questions if I use the CQG as the live trading server,and also use want to use the SC real time and historic data. how to make the connection in sc for the data?
|
| [2018-09-06 23:14:52] |
| |
|
There is nothing special you need to do. Just continue to use CQG as the service. This is handled automatically: Sierra Chart Exchange Data Feed: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-07 06:01:52] |
| |
|
Could you please try to complete the agreement again. Barchart has done something which should help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-07 08:55:06] |
| User454054 - Posts: 29 |
|
Nothing changed, still the same can not sign the name! Can you help to sign for me? |
| [2018-09-07 10:16:19] |
| |
|
We have the same issue. We have contacted Barchart about this again.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-07 16:49:16] |
| |
|
We have realized now that the issue is that apparently your browser does not have JavaScript enabled. Make sure your browser has JavaScript enabled. And try completing the agreement again. You should see both the Name and Date boxes at the bottom.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-07 18:23:26] |
| User454054 - Posts: 29 |
|
which browser and version surpposed to be used?
|
| [2018-09-07 19:54:16] |
| |
|
Any browser should work we would think.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-10-15 15:15:41] |
| User548138 - Posts: 4 |
|
hi! i have this problem too! i cannot find the way to put my name on the barchart agreement. i've tried chrome,IE browser even safari cannot do that. thx! |
Attachment Deleted. |
| [2018-10-15 15:25:46] |
| |
|
@User548138: We can see that you have completed the agreement. Let us know if you still need help.
Sierra Chart Support |
| [2018-10-15 16:14:05] |
| User548138 - Posts: 4 |
|
yes. But what i really want is to see the real time chart of the E-Mini NASDAQ 100 Symbol:NQ. can you help me how to do it? i'm not sure if i paid the wrong bill. it makes me headache =.=" |
| [2018-10-15 17:04:28] |
| |
|
What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Sierra Chart Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: