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Date/Time: Thu, 02 May 2024 06:44:13 +0000



cqg fix connection data feed

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[2018-09-05 17:31:04]
Cmopcap - Posts: 12
Hi guys,

I am also using the cqg connection for a client, and I am having issues in getting the live data feed to work.

Could someone help me with that please ?

Many thanks

SC Data - All Services | Using username 0 | 2018-09-04 20:52:27
SC Data - All Services | Connecting to the server ds7.sierracharts.com. Port 10048 | 2018-09-04 20:52:27
DTC Client socket (4539) | Creating socket. | 2018-09-04 20:52:27
DTC Client socket (4539) | Connecting to IP: 8.18.161.133. | 2018-09-04 20:52:27
SC Data - All Services | Connected to server. | 2018-09-04 20:52:27
SC Data - All Services | Starting socket receive thread. | 2018-09-04 20:52:27
SC Data - All Services | Sending encoding request to server: Binary VLS | 2018-09-04 20:52:27
SC Data - All Services | Setting DTC encoding to Binary VLS | 2018-09-04 20:52:27
SC Data - All Services | Sending logon request message. | 2018-09-04 20:52:27
DTC Client socket (4539) | Socket gracefully closed by remote side. | 2018-09-04 20:52:27
DTC Client socket (4539) | Received socket Close event. | 2018-09-04 20:52:27
DTC Client socket (4539) | Initiating close of socket by core. | 2018-09-04 20:52:27
SC Data - All Services | Received logon response. | 2018-09-04 20:52:27
SC Data - All Services | Server Name: SC Real-Time Server. | 2018-09-04 20:52:27
SC Data - All Services | Server protocol version: 8. Client protocol version: 8 | 2018-09-04 20:52:27
SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source. | 2018-09-04 20:52:27
DTC Client socket (4539) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-09-04 20:52:27
DTC Client socket (4539) | Closed. | 2018-09-04 20:52:27
SC Data - All Services | Disconnected from the server. | 2018-09-04 20:52:27
SC Da
Date Time Of Last Edit: 2018-09-05 18:13:22
[2018-09-05 18:14:10]
Sierra Chart Engineering - Posts: 104368
The issue is that you are trying to use the Sierra Chart Real-Time and Historical Exchange Data Feed with two copies of Sierra Chart at the same time, while only having one connection enabled.

Sierra Chart Exchange Data Feed: Connections

Your options are as follows:

1. To use the Data Feed on 2 instances, activate a 2nd connection here:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures#DataConnections

2. Only run one instance of Sierra Chart at at time.

3. Disable the Support for Sierra Chart Data Feeds on one of the Sierra Chart instances, as is documented here:
Sierra Chart Exchange Data Feed: Using Trading Service Provided Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-09-05 18:16:52

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