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Direct MessagesDate/Time: Thu, 02 May 2024 08:59:55 +0000
V1795 VS V1785 Trading DOM
View Count: 688
| [2018-09-04 19:50:12] |
| ertrader - Posts: 645 |
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Hi Support... an odd thing appears to be happening with V1795 trading DOM. When issuing a two OCO order using the trading DOM, the second order does not appear and does not have an associated stop order. Oddly, it seems to happen only with ES. YM seems to be OK.
Date Time Of Last Edit: 2018-09-04 19:52:50
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 V1785_ES2_Order.png / V - Attached On 2018-09-04 19:48:34 UTC - Size: 131.72 KB - 266 views V1795_ES2_Order.png / V - Attached On 2018-09-04 19:48:42 UTC - Size: 114.28 KB - 242 views  ES2.twconfig - Attached On 2018-09-04 19:52:46 UTC - Size: 6.52 KB - 241 views |
| [2018-09-04 19:59:31] |
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We are quite certain there is not a problem with version 1795 in this regard. There could not be. There is some other explanation for this. Enable confirmations and check to see that you actually get a confirmation for the Attached Orders that you expect. Refer to: Basic Trading and the Trade Window: Main/C >> Menu >> Order Confirmations (chart specific) Also look in the Trade Orders window for those Attached Orders: Trading Information Windows: Trade Orders Window If they are not there, they were never submitted due to the configuration on the associated Trade Window. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-04 20:05:15] |
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Here is your configuration and the working attached orders on the current version: http://www.sierrachart.com/image.php?Image=1536091492944.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-04 20:15:36] |
| ertrader - Posts: 645 |
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Thank you for your fast reply. The two images were taken prior to an order being executed on purpose to show the differences. I just now re-installed 1795 and I see where it is incorrect in Sim mode. Live trading appears correct. I do see where yours was in Sim mode... odd Also, my testing was with 64 bit Date Time Of Last Edit: 2018-09-04 20:28:58
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| [2018-09-04 20:47:21] |
| ertrader - Posts: 645 |
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During sim replay, the OCO is immediately executed and the image here attempts to show what happens. The order was entered away from price as I was attempting to capture the issue as an image but it executed anyway without being near the price. V1785 works without any issue.
Date Time Of Last Edit: 2018-09-04 20:50:21
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| V1795_ES2_Order_2Execute.png / V - Attached On 2018-09-04 20:47:16 UTC - Size: 54.81 KB - 246 views |
| [2018-09-04 22:14:31] |
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We now have this resolved. It is a CTS specific issue involving the price multiplier. It was not an issue where the orders were not getting attached are that is why we said there must be some other explanation. They were attached but the prices were not correct for additional OCO groups. We did not notice the problem where the orders were executing right away. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-05 01:53:53] |
| ertrader - Posts: 645 |
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1798 has resolved these issues. Thank you! The price multiplier issue appears to have also been the cause of executing right away as it immediately hit the sell limit or stop.
Date Time Of Last Edit: 2018-09-05 01:54:13
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