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Direct MessagesDate/Time: Thu, 02 May 2024 04:32:23 +0000
I'm only seeing 1 level of depth in one of my instances.
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| [2018-09-03 12:03:59] |
| User452567 - Posts: 38 |
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I can only see 1 level of depth in a chart that's inside one of my instances. It is curious that I can see full depth of one product in this instance, but only 1 level of depth in another product of this same instance. I have reduced the Market Depth days loaded to 2 using this: In Chart >> Chart Settings>> Main Settings labeled "Market Depth" in case it was an out of memory condition. Thank you Message Log: Software version: 1795 32-bit | 2018-09-03 07:29:34 Enabled for: Advanced Features. | 2018-09-03 07:29:34 Enabled for: Advanced Features 2. | 2018-09-03 07:29:34 Enabled for: Sierra Chart Historical Data Service. | 2018-09-03 07:29:34 Allow Support for Sierra Chart Data Feeds is enabled. | 2018-09-03 07:29:34 Current selected Data/Trading service: DTC - Sub Instance | 2018-09-03 07:29:34 Chart Update Interval: 500 | 2018-09-03 07:29:34 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2018-09-03 07:29:34 2018-09-03 07:29:34 Local computer time | 2018-09-03 07:29:34 2018-09-03 12:29:34 Local computer time in UTC | 2018-09-03 07:29:34 2018-09-03 07:29:34 Local computer time in SC Time Zone | 2018-09-03 07:29:34 2018-09-03 12:26:11 Server time in UTC | 2018-09-03 07:29:34 Local computer UTC time and Server UTC time difference: 0 seconds. | 2018-09-03 07:29:34 Program path: C:\SierraChart\SierraChartInstance_3\ | 2018-09-03 07:29:34 Data Files path: C:\SierraChart\SierraChartInstance_3\Data\ | 2018-09-03 07:29:34 OS Version Number: 10.0 | 2018-09-03 07:29:34 Locale Setting: C | 2018-09-03 07:29:34 CLV8-NYMEX [R] 10 Sec #2 | This is a remote chart data file. Perform this operation from the copy of Sierra Chart where the data file originates from. | 2018-09-03 07:29:53 * CLV8-NYMEX [R] 10 Sec #2 | Reloading chart. | 2018-09-03 07:30:13 + Loading market depth data. | 2018-09-03 07:30:13 Chart #2 has tagged chart #3 for full recalculation. Chartbook: Depth_0_ CL_v2.Cht | 2018-09-03 07:30:14 Chart #2 has tagged chart #3 for full recalculation. Chartbook: Depth_0_ CL_v2.Cht | 2018-09-03 07:30:14 CLV8-NYMEX [R] 10 Sec #3 | Performing a full recalculation because it has been tagged. Chartbook: Depth_0_ CL_v2.Cht | 2018-09-03 07:30:14 Date Time Of Last Edit: 2018-09-03 12:34:14
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| [2018-09-03 20:39:11] |
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We see you are using a remote chart data file based on this: CLV8-NYMEX [R]
This feature is no longer supported by us. You will need to use a sub instance as explained here instead: Using DTC Server for Data and Trading in Another Sierra Chart Instance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-09-04 09:39:02] |
| User452567 - Posts: 38 |
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I have this [R] in many of my charts. How can I remove this [R] from my charts? I want to use these charts in the instance where they are, not in another instance. Also if possible, I would like not to redo all the charts with [R] again. So I don't understand what do I need to do. Also, is the data from other Instances extracted from Main Instance? Thank you Date Time Of Last Edit: 2018-09-04 09:49:35
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| [2018-09-05 00:49:25] |
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To clear the remote chart data access for a chart, follow the instructions here: https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#SettingChartReferenceLocalSymbolDataFile Also, is the data from other Instances extracted from Main Instance? Yes this is the case.If you just want to access data from the particular Service being used by the main instance of Sierra Chart, then the feature documented here will accomplish what you want: Using DTC Server for Data and Trading in Another Sierra Chart Instance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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