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Date/Time: Thu, 28 Mar 2024 21:12:32 +0000



alert sounds issue

View Count: 1064

[2018-08-28 14:26:27]
Cavalry3162 - Posts: 523
hello sc,

somehow sierrachart seems to be confused abt the amount of errors it should play..

please watch the video to see that it fills the alert queue even though it should just play it 1-3 times...

https://www.youtube.com/watch?v=YPgJGaRWVk8

alert settings attached in screenshot
image2018-08-28_10-25-54.png / V - Attached On 2018-08-28 14:26:11 UTC - Size: 29.78 KB - 295 views
[2018-08-28 15:27:01]
bradh - Posts: 846
Check your alert formula. It is telling you that volume is > 25, which is usually true.
[2018-08-28 15:37:32]
Cavalry3162 - Posts: 523
no, its true when the vol is > 25 - this is exactly when i want an alert - its the times&sales window
[2018-08-28 18:25:20]
bradh - Posts: 846
You are getting so many that the sound can't keep up, so it fills the queue.
[2018-08-28 18:32:55]
Cavalry3162 - Posts: 523
just watch the video and dont waste my time.. each vol > 25 is getting marked in the t&s.. i get abt 3 alarms but the sound plays 25 times..
Date Time Of Last Edit: 2018-08-28 18:33:36
[2018-08-28 18:37:19]
bradh - Posts: 846
Sorry for trying to help. You won't hear from me again.
[2018-08-28 19:00:57]
Sierra Chart Engineering - Posts: 104368
Are you using any Volume Filtering or Combining options in the Time and Sales window?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-08-28 19:16:00]
Cavalry3162 - Posts: 523
Yes i do.. i combine trades and filter out vol <10
[2018-08-29 05:21:59]
Cavalry3162 - Posts: 523
i couldnt post a screenshot yesterday due to being on the ipad with no sierra chart on it (when do we get the ios app? ;) )

these are my settings:
image2018-08-29_01-20-39.png / V - Attached On 2018-08-29 05:21:39 UTC - Size: 31.23 KB - 306 views
[2018-08-30 13:09:06]
Cavalry3162 - Posts: 523
anything?
[2018-08-30 18:11:01]
Sierra Chart Engineering - Posts: 104368
We have not had a chance to look into this yet.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-09-25 18:48:36]
Sierra Chart Engineering - Posts: 104368
We will have this resolved today. It is fairly involved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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